Prome LLC

Serves Fort Walton Beach, FL

35244

Hired 3 times

3 employees

4 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, and Stripe.

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Credentials

License

License Holder: Collin Goodwin
License Type: Certified Building Contractor (FL)
License number: #CBC1265660
License verified on 9/14/2024
Valid through 9/1/2026
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Background Check

Collin Goodwin
Completed on 9/12/2024

Introduction

Hi, I’m Collin Goodwin, CEO & Certified Contractor at Prome, a Florida Certified Building Contractor. Prome specializes in impact windows, impact doors, entry doors, patio doors, and replacement windows. As a Licensed Florida Building Contractor, we offer a one-stop solution to help guide you through every stage of your door and window projects. Our commitment to quality and durability ensures your home is well-protected, efficient, and beautiful. WHAT WE DO: Prome Windows & Doors: Our expert services focus exclusively on installing and upgrading windows and doors for Florida homeowners. We provide the guidance of experienced project managers and a team of licensed, skilled technicians to deliver results that meet the highest standards of performance, safety, and aesthetic appeal.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Prome offers up to 15% on all home services for preferred maintenance plan customers. Inquire to learn more about becoming a preferred maintenance plan customer.

What is your typical process for working with a new customer?

Our promise: Fast Service, Transparent Pricing, Professional Technicians, and 100% Satisfaction Guarantee. Start by submitting a request, receiving a same-day online or over-the-phone estimate, and schedule services at your nearest convenience. Our professional and credentialed technicians will arrive, discuss the project before starting, document completion, and show you the results upon completion.

What education and/or training do you have that relates to your work?

Bachelors of Science in Environmental Engineering - United States Air Force Academy Masters of Science in Construction Management: - Western Carolina University Certified Building Contractor - State of Florida.

How did you get started doing this type of work?

I (Collin Goodwin, Founder & Building Contractor & Prome) graduated from the Air Force Academy in 2011 and was commissioned as a United States Air Force Civil Engineer officer. I bridged my skills into the civilian sector after the Air Force and became a Florida Certified Building Contractor.

What types of customers have you worked with?

We have the best customers. Our customers are passionate homeowners who care deeply about the health, safety, security and longevity of their home. Our customers value our inputs and suggestions when it comes to home performance, home health and home maintenance.

Describe a recent project you are fond of. How long did it take?

A highlight for us was recently upgrading a home built in 1994 from standard, non impact-rated windows, to Hurricane Impact Rated windows. This customer wanted the peace of mind of a weatherized, weather resistant home to extend the longevity of her family's home, as well as improve her current quality of life. Through an impact upgrade and weatherization installation (air sealing and water proofing), we were able to reduce energy expenses, reduce pollutants and allergens entering the home, and increase home comfort.

What advice would you give a customer looking to hire a provider in your area of work?

Ask questions. You are hiring an expert; no question is off the table and there is no such thing as too many questions. Want to understand the installation process? You are encouraged to ask. Want to understand what materials are being used? You are encouraged to ask. Want to know and verify the credentials of the technicians servicing your home? You are encouraged to ask. Want to have access to itemized, transparent pricing? You are encouraged to ask.

What questions should customers think through before talking to professionals about their project?

How will these services or upgrades enhance my indoor air quality? How might these services help to reduce my utility and energy costs? How do impact windows protect my home beyond "normal" windows? How might these services help eliminate allergens, toxins or pollutants from my home? Do you offer financing or incentives that would help me achieve the desired or optimal outcome? Do you offer recurring, periodic, preventative or long term maintenance? What other services do you offer that may be complimentary?