First Glass Window and Door

Serves Shaker Heights, OH

35244

Hired 136 times

3 employees

10 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat 8:00 am - 8:00 pm

Credentials

Background Check

Cerissa Quinn
Completed on 2/28/2022

Introduction

We are a family business. My husband has been installing windows for major companies for over 15 years, so we decided to start this business with the hopes of spending more time together as a family. We are able to provide beautiful work at a fair price because we are not a corporation. You will deal with the owners from start to finish because we do all of our own work. We love working together as a family and we enjoy the work that we do. We also love to see our customers happy with the service we provide.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I will give you the best price I can from the start. No hassle no B.S. If you choose to work with us great. If not we wish you luck. Either way you won’t regret talking to us.

What is your typical process for working with a new customer?

Very simple. We talk and figure out exactly what they’re looking for. Then We submit a proposal. Then the customer contacts us when they’re ready.

What education and/or training do you have that relates to your work?

20 Plus years in the trade. Lead training, safety training.

How did you get started doing this type of work?

My father owned a construction company. I started working summers when I was fourteen.

What types of customers have you worked with?

All types

Describe a recent project you are fond of. How long did it take?

I can’t pick one. They’re all take one to two days

What advice would you give a customer looking to hire a provider in your area of work?

Talk to multiple companies. Don’t allow yourself to be strong armed with hard sales tactics. There’s a reason salesman don’t want to leave without a signature and that doesn’t benefit you.

What questions should customers think through before talking to professionals about their project?

I believe they should do plenty of research.