ALLSTAR WINDOWS

Serves , WA

35244

Hired 12 times

12 employees

21 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Wade Winters
Completed on 8/22/2024

Introduction

WINDOWS,DOORS,GLASS REPAIR,MILLWORK,RETRO/NEW CONS

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer cash discounts, Military discounts and Senior discounts

What is your typical process for working with a new customer?

Soon after we make a connection we will schedule an appointment to come and see you and your project. After you decide on the product you would like we have our project manager visit the job and take final critical measurements and review the install process. We then order the materials and schedule the install soon after we receive delivery. On the day of install you will be in good hands with one of our highly trained Leads and his crew.

What education and/or training do you have that relates to your work?

Manufacturer product and installation training. AAMA installation training. EPA Lead certification training including company and individual certifications. Many years of customer service experience and training.

How did you get started doing this type of work?

Coming from 17 yrs of retail, customer service and management background decided to join forces with a partner who had 12 yrs in window manufacturing and service and 5 years in customer service. In 2004 we started AllStar Windows. We now have 12 employees a beautiful showroom and are dealers for 3 major window brands. Milgard, Cascade and Lindsay. We are also a dealer for Codel entry doors.

What types of customers have you worked with?

We have installed MANY different types and brands through most of the large chain stores. Home Depot , Lowes , Sears and some other large window retailers. We now are focused on sales and service to only our own customers. We mainly specialize in residential replacement but have done many large apartment complexes and even new construction. window upgrades,glass only replacements,entry doors,interior doors,french doors,skylights and more

Describe a recent project you are fond of. How long did it take?

Just this week we were excited to install 23 Milgard Trinsic windows in a beautiful house in Olympia with an amazing water view. This customer is the first to receive the brand new Milgard Trinsic windows!! The job went off without a hitch and only took 2 days!

What advice would you give a customer looking to hire a provider in your area of work?

Please be sure to do your homework. Check references and reviews. Be sure you are getting a product warranty AND an installation warranty. Price is important but not the only factor. You should get a fair price and an amazing job!

What questions should customers think through before talking to professionals about their project?

What is the time line? what is the warranty? Do you have references? What kind of warranty do you offer? Does your product have its own warranty separate from the install company? What makes you qualified to handle my job?