Property Masters

Serves Citrus Heights, CA

35244

Hired 39 times

3 employees

7 years in business

Not yet available

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Samuel Caldwell 
Completed on 11/9/2022 

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Introduction

I have been in the Property Maintenance & Repair industry for well over 10 years. I provide services such as Electrical, Plumbing, Water Heater/Boiler, Finishing work, Carpentry, Fencing and routine home maintenance services. I strive to provide my customer’s expedited turn-overs well under market rates. I offer 24/7 emergency repairs for plumbing and appliances. Same day estimates with no hidden fees. Routine service subscriptions for seasonal and monthly upkeep. I offer discounted rates to seniors 75+, Veterans and nonprofit organizations. Follow me on Instagram!!@official_property_masters

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Estimate Fee: For customers just looking for an idea on the cost for a specific project but not looking to hire we are happy to set one for how ever we do charge a $50 fee, however if you decide to schedule work to be done that fee is waived or applied to your total cost for your project. Discounts: If your looking for routine maintenance or need a Handy Man On-Call we offer discounts through both our Maintenance Plans and our Prepaid Flex Plan. Check out our website for details or give us a call and we will be more then happy to go over our services and see what we can do for you.

What is your typical process for working with a new customer?

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With every project big or small as the owner and your first point of contact. Once I receive your inquiry I like to get a phone consultation scheduled right away to go over your project. We strive to and do a same-day estimate and if possible get you set up with your appointment with in 24hrs. From their you receive you confirmation and see which one of our techs will be assigned and have a full time line of the completion of your project step by step.

What education and/or training do you have that relates to your work?

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Myself and my team have crafted our skills to focus on  property improvement, preventative maintenance, remodeling, as well as exceptional curb appeal practices, carpentry, HVAC, Appliance repair and troubleshooting. I myself have over a decade of Property Maintenance and General Construction experience and have personally trained each of techs to provide quality service and repairs and continually working to better our skills and increase our timing on large projects to meet our number one goal : Providing top quality work in timely manner.

How did you get started doing this type of work?

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After over 10 years of Property Maintenance, Electrical, Plumbing, HVAC, Restoration, Carpentry and Renovation vocational experience. I moved forward in my own personal development by creating Property Masters as the need for maintenance increased rapidly and availability for Independent tech was steep. I began providing services to home owners and commercial property agents and owners alike working to keep their property value up, timely repairs and turnovers done rapidly, and have a company that they can trust and use time and time again.

What types of customers have you worked with?

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We provided services to various customers through out the years including Residents of private homes, Contractors doing remodels or demo work, and commerical companies needing simple repairs or regular afterhours cleaning.

Describe a recent project you are fond of. How long did it take?

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Our most recent team project was the time old Good neighbor fence restoration. Our project started out routine but as most projects the additional needs began grow from fence to gates to ground keeping and at the end it turn out beautiful and even with the additional request from out customers we were able stay in their budget and desired completion date as well as provide results above and beyond north home owners expectations.

What advice would you give a customer looking to hire a provider in your area of work?

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You should really insure that you know what you want done the more details you can provide the more accurate estimate a pro can give for the Job.

What questions should customers think through before talking to professionals about their project?

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#1 Always ask if the estimate is garunteed or if it will vary. #2 Always make sure you ask them if everything to confirm your appointment has been completed. #3 Make sure you know esactly what you need done to avoid upsel or unneeded work being done.

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