James Yates

Serves Statesville, NC

35244

Hired 84 times

2 employees

13 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Zelle.

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Credentials

Background Check

James Yates
Completed on 2/16/2023

Introduction

As a former big box store installer I know the ins and outs of the flooring buissnes and no how to save you money and give you quality materials and workmanship. I take pride in my work and I enjoy what I do! I want my customers to feel comfortable and happy with the whole process. I will also install flooring you have purchased on your own I enjoy the challenge of new and different things everyday plus I like people like meeting new people and enjoy having conversations with new people

Q&A

What is your typical process for working with a new customer?

Typically I like to go and see the project with a new customer and then discuss all possible options and develop a budget and come up with the right floor or product for the project

What education and/or training do you have that relates to your work?

I am a CFI certified flooring installer and an Armstrong certified installer I am also kerdi system certified tile installer I have ardex training and dap floor levelling training

How did you get started doing this type of work?

I love working with my hands and I tried it out for a summer with my best friend's uncle and I really got into it and he always told me the more I knew the more work I would have

What types of customers have you worked with?

I have worked with home owners big box stores small flooring companies large companies like Sherwinwilliams and Dupont so I have experienced all types of customers big and small

Describe a recent project you are fond of. How long did it take?

I recently did a very large custom cabinet job in a million dollar house on the water I do a lot of work for this gentleman anyways but this job really came out great and I actually saved him a lot of money I do all types of flooring every week

What advice would you give a customer looking to hire a provider in your area of work?

the best piece of advice I can give you is to pay close attention to see whether he or she is trying to sell you something or he or she is just trying to give you an honest opinion and let you decide what you really want to do

What questions should customers think through before talking to professionals about their project?

sometimes I really wish customers realized how intense my profession is and how much knowledge is really needed to do jobs I do I am an Armstrong and CFI certified installer. All of these DIY shows make it out like you could just go inand pop something in lickity split but they don't give you the back story of everything that needs to be done and checked before you go ahead and do projects there are many variables in picking out the correct flooring for the right situation and checking the substrate for suitability.