Doctor Electric

Serves Batavia, NY

35244

Hired 13 times

15 employees

15 years in business

$79/service call

4.5

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Matthew Coccia
Completed on 3/8/2024

Introduction

UNTIL FEB 1ST - $225 Whole Home Winter Safety Check! Includes: Full multi point system inspections and 12-month Heating & Electrical System Safety & Savings Plans. Additionally: Smart Thermostat Options, Whole-Home Air Quality Options, Whole-Home Surge Protection Plan, and Generator Backup Options. We understand that it takes more than electrical expertise to earn a homeowner’s trust. Our StraightForward Pricing® model protects you from surprise charges: you see the exact amount before we start any electrical work. From a foundation of respect for you, your time, and your home, we have built a company dedicated to providing easier, better, and safer electrical service. Today, we have a team of electricians driving fully stocked Warehouse on Wheels trucks. Supported by a professional business structure that emphasizes outstanding service, we cover everything from after-hours phone calls to final inspection approval.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Service calls include a one-time $79 fee. We offer 0% financing options. 1- Year Electric Safety & Savings Plans Cooling = $119

What is your typical process for working with a new customer?

We keep our appointment times! Doctor electric respects you, your home, and your time! Our company is customer service focused and we want our customers to be completely satisfied with their experience with us! You can expect upfront pricing with no hidden additional fees. We offer our customers a 100% satisfaction guarantee!

What education and/or training do you have that relates to your work?

At Doctor Electric, our team of Licensed Electricians have expert knowledge, many years of experience, and—just as important—exceptional people skills. Our team has over 20 years experience in the field! Up to date training for our employees keeps our team trained on the latest advancements in the field!

What types of customers have you worked with?

We've worked with all types of customers with various backgrounds and socioeconomic status. We treat all customers the same kindness and respect in hopes that each customer will have a positive experience with Doctor Electric!

What advice would you give a customer looking to hire a provider in your area of work?

I would say if you looking for an electrician look for a licensed one that works for a company with ties to the local community. Look for a company that has a good reputation. And go with your gut! First impressions mean a lot! You can tell a lot about a company during your first interactions with them!

What questions should customers think through before talking to professionals about their project?

Questions customers might want to consider before talking to a professional about their project are: What satisfaction guarantees does the company offer? Is there a warranty protection on the equipment being installed? And, is there any tax credit for the equipment being installed?