Soma Electrical Construction Inc

Serves West Chester, PA

35244

Hired 17 times

3 employees

26 years in business

$125/service call

5.0

This pro accepts payments via Cash, Check, Credit card, Google Pay, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 6:00 pm

Credentials

License

License Holder: Craig Soma 
License Type: Home Improvement Contractor (PA) 
License number: #PA046390  
License verified on 4/16/2024 
Valid through 3/15/2026 
Verify license 

Background Check

Craig Soma 
Completed on 4/9/2024 

Show More

Introduction

Soma Electrical Construction Inc, established in 1999, is an owner-operated business. Our commitment lies in delivering high-quality craftsmanship alongside innovative solutions at affordable prices. Customer satisfaction is our top priority, and we offer a comprehensive range of electrical services, including troubleshooting and new installations. Our approach is to tailor each job to meet the unique needs of our clients. “Empowering Excellence, Enlightening Solutions.”

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
Pricing Models: We may use various pricing strategies such as hourly rates, project-based pricing, value-based pricing, or a flat fee structure. Cost Factors: The price can be influenced by the complexity of the project, the level of expertise required, and the time it will take to complete. Discounts: We offer discounts for repeating customers, referrals, or for larger projects that guarantee a longer engagement. We offer expedited services for addition cost such as emergency services, rush jobs Payment Structure: We may require a deposit upfront, with the remainder due upon project completion.

What is your typical process for working with a new customer?

unfold fold
Initial Consultation: Start by having an initial conversation with the customer. This involves understanding the customer’s needs, goals, and expectations. During this consultation, we gather information about the project scope, timeline, and budget. Needs Assessment: Dive deeper into the customer’s requirements. They ask detailed questions to identify specific points and desired outcomes. This step helps us tailor our services to meet their unique needs. Proposal and Agreement: Based on the information gathered, we create a detailed proposal. This includes a breakdown of services, deliverables, costs, and timelines. The customer reviews the proposal, and both parties negotiate any necessary adjustments. Once agreed upon, a formal contract is drawn up, outlining the terms and conditions. Project Kickoff: We initiate the project by setting up communication channels, introducing team members, and establishing project milestones. Then clarify roles, responsibilities, and expectations. Execution and Communication: Throughout the project, we maintain regular communication with the customer. Updates, progress reports, and any challenges are shared transparently. We address any concerns promptly and adapt to changes as needed.

What education and/or training do you have that relates to your work?

unfold fold
Master Electrical License and Pa home improvement license

How did you get started doing this type of work?

unfold fold
Started in the field in 1985 learning residential and commercial electrical construction

What types of customers have you worked with?

unfold fold
Homeowners, Builders, Contractors, Real Estate Agents, Property Managers Small Business Owners, Corporations and Enterprises, Nonprofits and NGOs, Educational Institutions

Describe a recent project you are fond of. How long did it take?

unfold fold
Troubleshooting a power problem that homeowners were very stressed out about and were thinking their house was going to catch fire. They had lights flickering, outlets not working, washing machine had smoke coming out of it and was happening randomly. I was able to diagnose the problem within 1 hour and fix it within 2 hours. Very happy customer!

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
Identify Your Needs: Clearly define what services you require and what goals you aim to achieve with the help of the service provider. Budgeting: Determine your budget beforehand and communicate it clearly to avoid any misunderstandings later on. Communication: Maintain open and regular communication throughout the project to ensure alignment and address any issues promptly.

What questions should customers think through before talking to professionals about their project?

unfold fold
Project Goals: What are the specific outcomes I want from this project? Scope of Work: What specific tasks do I need the professional to perform? Budget: How much am I willing to spend, and what is the payment structure? Timeline: What is my desired timeline for project completion? Expertise: What level of experience and expertise do I require from the professional? Contract: What are the terms and conditions of the contract? Post-Project Support: Is there any support or maintenance provided after the project is completed?

Favorites

Here is a brief description text of the drawer.