Countryside Communications and Networking LLC

Serves Columbia, SC

35244

Hired 43 times

1 employee

12 years in business

$75/service call

5.0

This pro accepts payments via Apple Pay, Cash, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 8:00 pm
Tues 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thurs 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 2:00 pm

Credentials

Background Check

Joshua Kennedy 
Completed on 11/11/2021 

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Introduction

Customer satisfaction is what I pride myself on. Communication and network wiring is a field that fell in my lap during the recession. I never thought I’d be the cable guy/telephone man and I didn’t. I became a technician. During my years with the big companies, I learned a craft that I came to love. I learned that doing things the right way and customer satisfaction is the only way and I use that method working my own business. I’ve wired premises from campers to hotels to entire apartments complexes.. I know the codes and my favorite part is achieving what the customer thought was impossible. I did 14 years with the big corporations now I out here on my own.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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My price starts at $75.

What is your typical process for working with a new customer?

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I find out what they need and work to provide them with everything they want.

What education and/or training do you have that relates to your work?

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I have a SBCA certificate and trained in house networking through AT&T, Spectrum, and even DIRECTV

How did you get started doing this type of work?

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I started in this work after the recession in 2008

What types of customers have you worked with?

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I work with all types of customers.

Describe a recent project you are fond of. How long did it take?

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I replaced wires on seven different floors at a hotel.

What advice would you give a customer looking to hire a provider in your area of work?

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Look for someone who is thorough and clean.

What questions should customers think through before talking to professionals about their project?

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How realistic is my request for the person doing the job? Can they provide?

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