Perfect Star Heating, Cooling, & Electrical

Serves Orinda, CA

35244

Not yet available

45 employees

8 years in business

$79/service call

5.0

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun 12:00 am - 11:59 pm

Mon 12:00 am - 11:59 pm

Tues 12:00 am - 11:59 pm

Wed 12:00 am - 11:59 pm

Thurs 12:00 am - 11:59 pm

Fri 12:00 am - 11:59 pm

Sat 12:00 am - 11:59 pm

Credentials

License

License Holder: Christopher Donzelli
License Type: C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor (CA)
License number: #1022101
License verified on 6/9/2025
Valid through 3/31/2026
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Background Check

Christopher Donzelli
Completed on 6/9/2025

Introduction

With over 30 years of experience, Perfect Star Heating, Cooling, & Electrical is proud to be a truly locally owned and operated family business serving Alameda & Contra Costa County. We service all makes and models, providing top-quality solutions for comfort and energy efficiency. We specialize in Furnace/Heating, Air Conditioning, and Ductless Mini-Split installation, along with repair and maintenance for Central HVAC systems. Our services also include Ductwork, Indoor Air Quality solutions, and now Electrical Repair & Installation, as well as Solar Installation. We are pleased to offer EV Charger Installation, Home Battery Backup Installation, Panel upgrades and installation as well! We offer free estimates for HVAC system replacement, new installations, and solar solutions. As a Lennox Premier Dealer, Daikin Comfort Pro, and WellAir Elite dealer, Perfect Star is recognized for excellence. We are Diamond Certified, hold an A+ Rating with the Better Business Bureau (BBB), and have been voted both “The Best Heating & Air Company” and “The Most Community-Minded Company” by readers of The Press in Brentwood, CA for two years in a row. Additionally, we have been honored as SFGATE’s Best of the Bay Area Heating & A/C Service provider.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

At Perfect Star, we believe in upfront, honest pricing with no hidden fees. We offer competitive rates for top-quality service and provide detailed estimates before any work begins. Seasonal specials, rebates, and promotions are available. We also offer flexible financing options to help make larger projects more manageable. Perfect Star Gives Back! Each month we donated $10 from EVERY Tune-Up we perform, to one of our amazing non-profit partners. In June, July, and August we will donate $10 from each tune-up to Semper Fi & America's Fund. Save and Make a difference when you book with Perfect Star!

What is your typical process for working with a new customer?

We start by listening. Whether you call or schedule online, our friendly team will gather details about your needs and find a convenient time for one of our expert technicians to visit. During the visit, we assess the system, explain your options in simple terms, and offer solutions tailored to your home and budget. From there, we schedule the work at your convenience and stay in touch every step of the way. Our customer service team is made up of local stars from the East Bay area. When you book with us, you'll receive text and email confirmations, as well as updates on your technicians arrival time. In addition, you'll receive a photo of our technician ahead of time, so you can put a friendly face to a name when they arrive.

What education and/or training do you have that relates to your work?

Our technicians are fully certified, licensed, and EPA-compliant professionals. Perfect Star is PROUD to be both Diamond Certified and Pearl Certified. We meet the rigorous standards set by these independent entities, so you can hire our team, knowing that they are the best in the industry. We provide ongoing education programs in-house to stay current with the latest in HVAC, electrical, and solar technology. Perfect Star also supports apprenticeship programs and in-house training to ensure consistent excellence across our team.

How did you get started doing this type of work?

Perfect Star began with a simple mission: to provide exceptional service and reliable comfort to homes and businesses in our community. Our founder, Chris Donzelli, had decades of experience in the HVAC trade and wanted to create a company rooted in professionalism, respect, integrity, kindness, and hometown pride. These core values still guide us today.

What types of customers have you worked with?

We’ve proudly served a wide range of customers across the East Bay — from homeowners in Brentwood to seniors in Walnut Creek retirement communities. Whether it’s a single system tune-up or a full HVAC and electrical upgrade, we tailor our service to each customer’s unique needs.

Describe a recent project you are fond of. How long did it take?

Feel the Love! Perfect Star is proud to be a Dealership partner with Lennox Air each year as a part of their Feel the Love initiative. In 2024 Perfect Star installed a FREE system for H.O.P.E. House, an East Bay nonprofit that provides food to our most vulnerable community members. Each year we accept nominations for this program and each year we are blessed to be able to provide a brand new system to the recipients, completely free of charge. Visit our website to find out more about this program - Feel The Love by Lennox Air.

What advice would you give a customer looking to hire a provider in your area of work?

Do your homework. Look for licensed, insured professionals with great reviews and transparent pricing. Don’t be afraid to ask questions—your comfort and safety are too important to rush. And always choose a team that makes you feel heard and respected from the first call.

What questions should customers think through before talking to professionals about their project?

Consider what’s most important to you: energy savings, indoor air quality, budget, system lifespan, or sustainability. Also, take note of any issues you're currently experiencing—odd sounds, high energy bills, inconsistent temperatures—so we can diagnose quickly and offer the best solutions.