Castle Electric, Inc

Serves Roslindale, MA

35244

Hired 13 times

13 employees

28 years in business

$95/service call

4.9

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Next Service

Credentials

License

License Holder: James Prescott
License Type: Electrician – Master (MA)
License number: #A16191
License verified on 5/21/2025
Valid through 7/31/2025
Verify license

Background Check

James Prescott
Completed on 4/9/2025

Introduction

Electrical Problems Solved, Lightning-Fast Solutions Castle Electric is your go-to electrician in Newton and Norwood, MA. We’ve been providing home and business owners with high-quality work since 1997. Our crews are trained and equipped to handle every electrical need that may come up and customer satisfaction is our number one priority, every time. Our mission is to use our decades of experience to your advantage and treat you like royalty. We’ve built our business on hard work and integrity and we want to build a long-term professional relationship with you; we’re aiming to earn your business for life. Call Castle Electric when you need an electrician in Newton, MA that you can trust. - Electrical Repair - Electrical Installation - Electrical Panels - Electric Panel Upgrades - Emergency Service - Circuit Breakers - Gas to Electric Conversions - Switches & Outlets - Ceiling Fans - New Home Wiring

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

- We offer custom tailored quotes with room by room specifics for each project. - Most jobs quoted on site - Online invoicing

What is your typical process for working with a new customer?

We typically schedule either a service call or an estimate appointment based on the clients need. A service call gets the work scheduled immediately for a repair with a two technician team, licensed electrician and a helper. An estimate gets an appointment for us to come and get a look at the project first. We then create and send an estimate via email. The client can then accept digitally, or request changes until the quote is acceptable. Once accepted our office schedules the project and we come out and complete the project.

What education and/or training do you have that relates to your work?

Our licensed Techs go through a minimum of 4 years of apprenticeship and have passed there exam that qualifies the tech to do electrical work in the state of Ma. Continuing education every 3 years as required.

How did you get started doing this type of work?

My Father Jim Prescott Sr. Started Castle Electric, Inc in 1997 so I grew up around it!

What types of customers have you worked with?

All kinds of homeowners and commercial property managers.

Describe a recent project you are fond of. How long did it take?

We did a large knob and tube remediation in a beautiful old home. These projects are complex. First we scheduled a mapout. This is when we go out and identify what is on the live knob and tube wiring. Once that is complete we send a customized quote with a room by room item by item estimate. Once approved we got the work scheduled, this particular project was 3 weeks of work. We came in and had to go room by room and use lots of plastic drop cloths, we typically need to make a good amount of holes, typically when we go from a switch to a light fixture, unless there is an open attic above. This home had a room with a Tin ceiling. We were able to snake from the adjoining rooms ceiling to the light location without a single hole in that room. We had to take a lot of care and wear boot covers and use our Clorox wipes and Swiffer wet jets every day to cleanup the dust. This project also included a 200A service upgrade and 2 sub panels. Once complete the homeowner brought in a plasterer and painter to patch up the holes and it looked like we were never there! Our client was thrilled to have safe updated wiring in there home, and we were happy to help!

What advice would you give a customer looking to hire a provider in your area of work?

Big things to consider: If they are a 1 man operation or a full team to support your needs? Are they licensed and insured? Are the reputable with good reviews on many platforms? Are they a professional who will treat your property with respect and warranty there work?

What questions should customers think through before talking to professionals about their project?

What type of lighting do you like, wall lights, recessed, ceiling lights, switched outlets for lamps? Do you like outdoor lights on motion sensors or on a switch? Always ask If the contractor provides upfront prices, if they are unwilling to discuss or give you an estimate that is a red flag for bigger issues. Are you insured? Do you clean up after you work? What type of devices and what color do you prefer? White, Ivory almond? Standard toggle switches or Decora switches, standard outlets or decora outlets?