Oneway Service Bird & Wildlife Mgt

Serves Matthews, NC

35244

Hired 433 times

2 employees

26 years in business

Free on-site estimate

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

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Credentials

Background Check

Andy Otero
Completed on 4/21/2022

Introduction

Oneway Service-Bird & Wildlife Management sets the standard of performing services the only way, the right way... We deliver services based on eco-friendly and low-impact solutions for many critters using traps, environment manipulation and exit devices to evict pests. Our goal is to eliminate your pests without negatively impacting the environment they’re in. Oneway Service applies exclusion and prevention methods for long-term results. Far exceeding the industry requirement when it comes to continuing education, training and certification. We provide value to our clients and community. Extensive experience in every setting from Prisons, Hospitals, Schools, Multi-Unit and Government Structures. We’ve designed and built pest bird deterrents and exclusion throughout the country specializing in eco-friendly products and devices. Sanitation, disinfecting, organization and cleaning attics, basements and crawlspaces. Oneway Service is a family owned and operated business; contributing to the quality of life and environment.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer several options and price points for many budgets. For example you may choose a one-time service for a much smaller fee or a service with a 90 day, 180 day or 365 day warranty which vary in prices. The quality remains the same and we can recommend whats best for your budget and situation. We also have quarterly programs for your home. Routine commercial services. Termite inspections and monitoring programs. We can customize and bundle to your needs.

What is your typical process for working with a new customer?

We have a 5-step comprehensive process that entails 1.)Inspect 2.)Diagnose 3.)Prescribe 4.)Treat 5.)Follow-Up

What education and/or training do you have that relates to your work?

Credit Education Units. Multiple seminars. 30+ pest control courses completed. Online courses. Industry books, materials and magazines to keep up to date.

How did you get started doing this type of work?

I started working with Orkin as a commercial only technician in 1999.

What types of customers have you worked with?

Everyone in need; as critters do not discriminate neither do we.

Describe a recent project you are fond of. How long did it take?

Had a young couple with an infant who had been experiencing bites but nobody can figure out what it was. Other companies had failed to diagnose the problem. I came over and found that the culprits were in fact not bed bugs or fleas but carpet beetles. We have a lot of experience with this often mistaken insect and were able to properly treat and eradicate the home of these and all other pests. We only needed to treat the home once as they had wasted over $1000 already on other sources.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure they are certified not just licensed. Certified professionals are higher rated and more qualified than a technician who only holds a basic core applicators license. As certified we have more access to restricted products and must also complete more (credit education units).

What questions should customers think through before talking to professionals about their project?

What are their qualifications and past experience. Listen to what they say and if it makes sense.