The Pro-Bros

Serves Naperville, IL

35244

Hired 67 times

3 employees

9 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, Credit card, and Zelle.

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Credentials

Background Check

Itamar Menashe
Completed on 5/20/2025

Introduction

With years of hands-on experience in chimney sweeping and repair, I take pride in delivering safe, thorough, and high-quality work. I treat every home as if it were my own—clean, respectful, and detail-focused. Whether it’s a routine sweep, a major repair, or a safety inspection, I make sure the job is done right the first time. What sets me apart is my commitment to honest communication, fair pricing, and reliable service. Your family’s safety and your home’s efficiency are my top priorities

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer fair and transparent pricing based on the size and scope of the job. Our base rates are competitive, and we occasionally offer discounts for bundled services or returning customers. No hidden fees — we always confirm the final price before starting any work.

What is your typical process for working with a new customer?

First, we schedule a call or in-person estimate to understand your needs. Then we explain the process step by step and provide a clear quote. Once approved, we schedule the job at your convenience and always follow up to ensure satisfaction.

What education and/or training do you have that relates to your work?

Our team has hands-on training and real-world experience in both chimney and air duct work. We’ve learned proper cleaning techniques, safety practices, and how to handle a wide range of systems in both homes and businesses. We make it a priority to stay informed about the best methods and tools to get the job done right

How did you get started doing this type of work?

We started in the industry over 9 years ago, driven by a passion for home safety and quality service. What began as a small local operation has grown into a trusted business with many satisfied clients and repeat customers

What types of customers have you worked with?

We’ve worked with a wide range of customers, including homeowners, landlords, real estate agents, and property managers. Whether it’s a one-time service or ongoing maintenance, we tailor our approach to fit each client’s specific needs. Our goal is always to provide reliable, high-quality service that earns trust and long-term relationships.

Describe a recent project you are fond of. How long did it take?

One recent project we’re especially proud of involved a full chimney cleaning and liner installation for a two-story home. The customer had issues with smoke backing up and poor draft. We inspected the system, provided a detailed estimate, and completed the job in one day. The homeowner was extremely happy with the results, and we followed up a week later to make sure everything was still working perfectly.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring someone for chimney or air duct work, look for experience, professionalism, and clear communication. Make sure they provide before-and-after photos, explain the process in simple terms, and offer honest pricing. A good provider should respect your home, show up on time, and leave the job clean. Don’t be afraid to ask questions — a reliable contractor will always be happy to answer.

What questions should customers think through before talking to professionals about their project?

Customers should ask themselves what specific problem they’re trying to solve and what outcome they expect. For example: Is it just routine maintenance, or is there a specific issue like a draft, smoke, or dust buildup? It also helps to think about your budget, timing, and whether you want a temporary fix or a long-term solution. Having clear answers helps the professional give better, faster, and more accurate service.