Natural stone care

Serves Rocky River, OH

35244

Hired 329 times

3 employees

15 years in business

Free on-site estimate

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 6:00 am - 4:00 pm

Tues 6:00 am - 4:00 pm

Wed 6:00 am - 4:00 pm

Thurs 6:00 am - 4:00 pm

Fri 6:00 am - 4:00 pm

Sat 6:00 am - 12:00 pm

Credentials

Background Check

Ignacio Martinez
Completed on 1/19/2020

Introduction

More than a decade of experience, We are a Small Family Business , committed to our community offering affordable prices, quality, excellent service and honesty, We are specialize on all kind natural stone, marble, travertine, granite, slate, sandstone, Terrazzo restoration, Honing, Polishing, Repairing ,Countertops , Floors, Tables, Walls, indoor - outdoor.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every Job is different and unique, all the time we focus on the needs of our clients offering seniors, military, first line, discount. packets deal for more than one service. we have price for every budget without sacrificing the quality.

What is your typical process for working with a new customer?

We like to receive as much information as possible, the photos are of great help, we also offer free on site consultation. With honesty we explain the process and what you can expect as a final result. all the stones are unique, some may look better than new after refinishing, but some others are not. that's why before We start our work We explain to our clients what they receive as a final result. We will be happy to answer all your questions. Thank you

What education and/or training do you have that relates to your work?

we are certified in natural stone care

What types of customers have you worked with?

Residential, Commercial, Homeowners, renters, Property Managements...

What advice would you give a customer looking to hire a provider in your area of work?

I would tell them to get a couple bids but not all the time the most expensive or the cheapest is the best, check the reviews, the credibility of the company that could hire, look for an honest company that will charge you a fair price, that know answer all your doubts before starting the work.

What questions should customers think through before talking to professionals about their project?

What are their expectations.