Mago Flooring LLC

Serves Pawtucket, RI

35244

Hired 226 times

7 employees

3 years in business

$3.00/sq ft

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 7:00 am - 7:00 pm

Tues 7:00 am - 7:00 pm

Wed 7:00 am - 7:00 pm

Thurs 7:00 am - 7:00 pm

Fri 7:00 am - 7:00 pm

Sat 7:00 am - 7:00 pm

Credentials

Background Check

Gorvens Rosier
Completed on 11/22/2022

Introduction

Mago Flooring: Master Craftsmanship in Every Step Mago Flooring, a licensed Home Improvement Contractor in Massachusetts, is your trusted partner for comprehensive flooring solutions. With a team of seven skilled professionals, we specialize in a range of services from hardwood floor cleaning to concrete driveway installations. Our commitment is rooted in the belief that quality flooring forms the foundation of a truly beautiful space. Industry Excellence: Renowned as one of the premier flooring contractors in Massachusetts, Mago Flooring is dedicated to setting industry standards. Our expertise covers the spectrum of flooring services, ensuring meticulous attention to detail and a commitment to excellence in every project. Quality, Precision, Affordability: At Mago Flooring, we prioritize delivering accurate, high-quality, and affordable services. We operate as a licensed, insured, and bonded business, placing equal importance on the well-being of our employees and the satisfaction of our clients. Comprehensive Flooring Solutions: Our services extend beyond routine floor maintenance. Whether you require carpet steaming, sanding, polishing, staining, or the installation of new flooring, Mago Flooring is equipped to handle every aspect of your project with professionalism and efficiency. Empowering Your Vision: Utilizing cutting-edge technological tools, we empower our clients to plan, design, and execute their flooring projects seamlessly. Our dedicated team of technicians is committed to ensuring your complete satisfaction, ensuring that no project is considered complete until your vision is realized. Why Choose Mago Flooring? Local Commitment: Mago Flooring is a local small business contributing to the economy's growth. Our background-checked professionals prioritize the prosperity of our community. Certified Expertise: Our team consists of certified and trained professionals, ensuring the highest standards of expertise in every project. Satisfaction Guarantee: Your satisfaction is our priority. We stand behind our services with a full refund guarantee if expectations are not met. Professional Culture: Mago Flooring maintains a professional culture, emphasizing integrity and excellence in every interaction. Long-Term Partnership: Beyond service provision, we aim to build lasting relationships with our clients, rooted in trust and satisfaction. Insured Protection: Mago Flooring prioritizes your peace of mind with full insurance coverage, providing assurance for every project undertaken. Choose Mago Flooring for a seamless blend of expertise, professionalism, and customer-centric values. Schedule your in-home flooring measure today and experience the difference our commitment makes in transforming your spaces. Stay updated on the latest trends in flooring and discover the transformative projects we undertake. Follow us on Instagram and Facebook to see our craftsmanship in action.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

As a small business on Thumbtack, I'd like to shed light on the Thumbtack platform's dynamics. Each connection with a potential client costs us about $70. While we are dedicated to delivering excellent service, we kindly ask for your responsiveness to calls or messages. Your timely communication aids us and contributes to the growth of our local community and small businesses. We value ongoing dialogue as it helps us better understand your needs, ensuring a tailored approach for the successful delivery of your projects. If you choose another contractor, please consider letting us know to save resources. We appreciate your understanding and support!

What is your typical process for working with a new customer?

Our streamlined process ensures a seamless experience: Connect: Whether through Thumbtack, our website, or social media, once you connect with us, we initiate contact and establish a connection. Consult: Embracing the motto 'We partner with you in all things flooring,' we prioritize communication. We aim for more than a one-time transaction; we aspire to be your go-to for all future flooring projects. After connecting, we offer a complimentary phone consultation or dispatch our technicians for an on-site analysis. Agreement: Following our discussion, we collaboratively create a roadmap for our team to execute your project. We proceed only with your explicit approval. Delivery: Our dedicated technicians passionately deliver your project with precision. Many of our services can be booked and executed on the same day for your convenience."

What education and/or training do you have that relates to your work?

Our team comprises skilled professionals who undergo rigorous background checks, ensuring the expertise required to execute and deliver your project. We prioritize continuous internal and external training to stay abreast of the latest industry changes.

How did you get started doing this type of work?

I've always had a deep passion for flooring work, and my journey in the industry began when we successfully completed a high-profile commercial installation project well within the specified timeline. This not only showcased our team's exceptional skills but also garnered positive reviews and referrals. It marked a turning point, reinforcing our commitment to excellence and boosting our reputation in the industry. Since then, we've approached every project with the same dedication, ensuring that each client receives the best possible flooring solutions tailored to their unique needs.. Throughout the years, I've dedicated myself to refining my skills and staying abreast of the latest trends in the flooring industry. This commitment, combined with a genuine love for transforming spaces through quality flooring, has been the foundation of my career in flooring services."

What types of customers have you worked with?

At Mago Flooring, we have had the pleasure of working with a diverse range of customers, including homeowners, businesses, and commercial property owners. Our clientele spans various industries, such as retail, hospitality, and real estate. We've successfully catered to the flooring needs of individual homeowners seeking personalized solutions, as well as businesses requiring large-scale installations. Our experience with a broad spectrum of customers has honed our ability to adapt our services to meet the unique requirements of each client, ensuring satisfaction and exceptional results in every project we undertake.

Describe a recent project you are fond of. How long did it take?

Recently, we undertook a captivating residential project that truly stands out. The project involved refinishing the hardwood floors in a historic home, bringing back the timeless charm that had been hidden under years of wear. The entire process took approximately two weeks, ensuring meticulous attention to detail and a flawless finish. We took pride in reviving the natural beauty of the hardwood, and the final result left both our team and the homeowners delighted.

What advice would you give a customer looking to hire a provider in your area of work?

Choosing the right provider for your flooring project is crucial, and it's essential to be discerning. Here are our top five questions to ask: Price Clarity: Ask if the price is fixed or estimated to avoid unexpected costs. Timeline: Request an expected timeline for the project to plan accordingly. Insurance: Confirm if the provider is insured or bonded for added security. Warranty/Guarantee: Inquire about any warranty or guarantee offered for their work. Payment Agreement: Discuss the pricing structure and establish a clear payment schedule before starting the project. Bonus Question: Ask if the company is a tax-paying entity. Extremely low quotes may indicate non-compliance or poor practices. As an informed consumer, understanding the industry's market prices ensures a fair deal and quality service. Be vigilant and make an informed choice for a successful flooring project.

What questions should customers think through before talking to professionals about their project?

Before engaging with professionals for your project, consider these key questions: Project Scope: Define the scope and specifics of your project. What are your goals and expectations? Budget: Establish a realistic budget for the project. What are you willing to invest? Timeline: Determine a preferred timeline for project completion. Are there specific deadlines or time constraints? Style and Preferences: Consider your style preferences and any specific materials or designs you have in mind. Previous Experience: Reflect on your past experiences with similar projects, if any. What worked well or didn't? Potential Challenges: Anticipate any potential challenges or specific requirements related to your project. Questions for Professionals: Prepare questions for professionals regarding pricing, timelines, insurance, warranties, and payment schedules. Long-Term Goals: Consider the long-term goals for the project. Is it a short-term fix or a long-term investment? Being well-prepared with these considerations will help streamline discussions with professionals and ensure a more successful outcome.