Harborside Cleaning Services LLC

Serves Providence, RI

35244

Hired 10 times

4 employees

Not yet available

$87

4.7

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, and Venmo.

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Credentials

Background Check

Steven Lopez 
Completed on 6/18/2025 

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Introduction

Looking for reliable house cleaning in Boston? Harborside Cleaning delivers top-rated professional cleaning services with a satisfaction guarantee. Our experienced cleaners are thoroughly trained, background-checked, and vetted to ensure the highest standards of quality and trust. *Discounts for first-time customers available* We specialize in standard and deep cleaning, move-in/move-out cleanings, vacation rental turnovers, and office cleaning. At Harborside Cleaning, we stand by our work. If you’re not satisfied, we’ll make it right or offer your money back. Experience the difference that professional, dependable service can make. Call today or book online! Your spotless space starts here!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Current promotions include 1. $99 first-time clean for apartments of 1 bedroom or studio apartments. 2. 25% off your next cleaning when you recommend us to another client and they book!

What is your typical process for working with a new customer?

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1. Discuss job over Thumbtack messaging 2. Video call or in-person walk through for a customized quote 3. Follow-up immediately after the cleaning to assess satisfaction-correct any missed expectations

What education and/or training do you have that relates to your work?

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Five years of experience cleaning and two years of experience managing Airbnb units.

How did you get started doing this type of work?

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Before starting Harborside Cleaning Services LLC, I spent two years managing four Airbnb units. During that time, I gained valuable hands-on experience in maintaining high standards of cleanliness and guest satisfaction. To ensure consistency and quality across all properties, I developed a detailed cleaning checklist and implemented a two-person accountability system. Each employee is trained and certified in this system, which helps maintain the level of excellence that our clients expect. This experience, combined with my strong attention to detail and commitment to efficiency, laid the foundation for the successful cleaning business I run today.

What types of customers have you worked with?

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I've worked with all ages and backgrounds across Boston.

Describe a recent project you are fond of. How long did it take?

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One recent project I’m especially proud of was a deep-cleaning and turnaround job for a set of Airbnb properties we were managing. The properties required a thorough cleaning between bookings, which involved coordinating with a team to ensure each unit met the highest standards of cleanliness and guest readiness. The project lasted about three days, with each unit receiving a complete deep clean, from carpets to upholstery, and a full inspection to address any wear and tear. I also worked closely with the team to fine-tune our cleaning checklist to ensure that we were more efficient, yet thorough, moving forward. The outcome was extremely satisfying: not only did the properties pass with flying colors, but we also received a great review from the host, which helped increase repeat bookings. It was a great example of how our systems and teamwork can deliver excellent results.

What advice would you give a customer looking to hire a provider in your area of work?

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Before talking to professionals about your project, take time to think deeply about what you really want. Start by asking yourself: What exactly do I want done? Be specific. Whether it's a cleaning, organization, clarity helps us deliver exactly what you need. Also ask: How do I want to feel when I walk in the door? Do you want your space to feel peaceful, refreshed, organized, or impressive? That emotional goal can help shape the details of the project. And finally: What do I want others to say about the space? Whether it’s “This place feels spotless,” “It’s so welcoming,” or “It’s beautifully put together,” imagining how others will react can help you define success.

What questions should customers think through before talking to professionals about their project?

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Before talking to professionals about your project, it's important to think through your needs with clarity and purpose. The **quality and thoughtfulness of your questions and responses can make a huge difference** in the outcome. Be prepared to clearly explain your goals, timeline, and budget—but just as importantly, ask the right questions in return. **One of the most important things to clarify is exactly what is included in the service.** Don't assume anything—ask for a detailed breakdown. For example, if you're hiring a cleaning service, does the quote include inside appliances, windows, or baseboards? If it’s a renovation, does it include permits, cleanup, or material costs? Aligning expectations up front helps avoid surprises later. A professional should welcome your questions; after all, it shows that the provider is serious about getting the job done right.

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