SHINE Tile and Grout Cleaning

Serves Seguin, TX

35244

Hired 1 time

4 employees

1 year in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

RICARDO NUNEZ 
Completed on 12/7/2024 

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Introduction

Welcome to Shine Tile and Grout Cleaning, proudly servicing Boerne and the surrounding areas. Our goal is to complete your project exceeding expectations. We look forward to building long lasting relationships with customers that we serve. We look forward to serving you. By earning your business, you will join us in creating a positive impact to our communities by donating 10% of all services to public schools, local charities, firefighters etc.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer free estimates. SHINE tile and Grout Cleaning offers Senior, Veteran and First Responder Discounts.

What is your typical process for working with a new customer?

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SHINE provides free consultation at their premises to clearly understand customer needs. Areas are properly measured and proposal for work is provided the next business day.

What education and/or training do you have that relates to your work?

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Tile and Grout Certification.

How did you get started doing this type of work?

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Our journey into tile and grout cleaning began with a passion for creating spaces that feel fresh, clean, and welcoming. With over 25 years of experience in customer-focused services, we saw the opportunity to apply that expertise to a field where attention to detail and quality matter most. We’ve honed our skills over time, mastering techniques to tackle even the toughest grout stains and restore tile surfaces to their original beauty. What started as a way to help homeowners and businesses revitalize their spaces has grown into a purpose-driven business that combines exceptional cleaning services with a commitment to giving back to the community. We’re proud of the trust our customers place in us and look forward to helping even more spaces shine!

What types of customers have you worked with?

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At SHINE, we’ve had the privilege of working with a diverse range of customers, each with unique needs. From busy families looking to refresh their home’s tile and grout to business owners needing pristine floors in commercial spaces, we’re here to help. Our customers include homeowners preparing for special occasions, property managers ensuring rentals are guest-ready, and even schools and community organizations wanting their spaces to shine. No matter the size of the project, our focus remains the same—delivering exceptional results and building lasting relationships. We’re honored to be trusted by such a wide variety of customers and can’t wait to bring our expertise to your space!

Describe a recent project you are fond of. How long did it take?

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SHINE had the opportunity to clean a home for Kitchen, Foyer and Bathroom. The area was roughly 350 sq ft. Process took 4 hours. At SHINE we put special attention to Kitchen where tile and grout gets more traffic and therefore way more dirty.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a tile and grout cleaning provider, SHINE recommends looking for someone who values transparency, quality, and customer care. Ask questions about their process—how they clean, what products they use, and if they seal the grout after cleaning. A reputable provider should be happy to explain and guide you through every step. Look for reviews or testimonials to see the experiences of past customers. Also, choose someone who takes the time to assess your specific needs, rather than offering a one-size-fits-all solution. Finally, make sure they’re committed to your satisfaction—not just with the results but with the service experience as a whole. At SHINE, we believe in not only meeting expectations but exceeding them. We’d love to be your trusted provider!

What questions should customers think through before talking to professionals about their project?

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To get the most out of your consultation, consider these questions before reaching out: 1. **What results do I want to achieve?** Is your goal to restore the original look of your floors, remove stains, or maintain long-term cleanliness? 2. **What areas need cleaning?** Identify the specific rooms or spaces you’d like serviced and any high-traffic areas that may need extra attention. There might be areas covered by large rugs that Tile and Grout is perfectly clean. These areas help stay within your budget. 3. **When was the last professional cleaning?** This helps determine the level of service your floors might need. 4. **What’s my budget?** Knowing what you’re comfortable investing will help guide your options. Taking a moment to think these through will make your conversation more productive. At SHINE, we’re here to answer your questions, provide honest advice, and tailor our services to your needs!

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