Grout Works Wise County

Serves Weatherford, TX

35244

Hired 22 times

1 employee

7 years in business

$2.00/sq ft

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun 12:00 am - 11:59 pm

Mon 9:00 am - 6:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 6:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 6:00 pm

Sat 12:00 am - 11:59 pm

Credentials

Background Check

Catalina Perez
Completed on 5/4/2023

Introduction

Grout Works Wise County is a reputable tile and grout restoration company serving the Denton, Texas and Wise County area. Our experienced team of professionals specializes in a range of services, including tile and grout cleaning tile and grout clear or color sealing, and shower restoration. We use advanced techniques and state-of-the-art equipment to deliver high-quality results that leave your tile and grout looking like new.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We charge anywhere from $1.25-$2.00 per square foot depending on the type of tile and the level of cleaning needed. We are woman owned and I know first hand what it is like to find out later you were gouged so I am extremely passionate about not gouging customers. I price fairly and strongly believe in my quality of work.

What is your typical process for working with a new customer?

I like to come out and do a free estimate in person as well as measure the areas that you are wanting done. This is to ensure that you are charged fairly. for the amount of square footage being worked on. I will bring color swatches to hold up against the tile so you can choose what will look best for your home. I 100% believe in honesty and if there is a deeper issue with potential mold, shower leaks, cracks, etc I am going to be transparent about what can be done, even if it means I do not get the project. Once the estimate is received and you are ready to move forward I will book the appt to come out and get it done!

What education and/or training do you have that relates to your work?

I have been doing this line of work for almost 7 years. Experience is important in this trade. You want someone who has done many different types of projects and knows what to do if they encounter an issue.

How did you get started doing this type of work?

I was brought into this line of work almost 7 years ago by a friend who owned their own Franchise. I worked for years to hone my skills in this trade and was finally able to purchase my own Franchise and go out on my own!

What types of customers have you worked with?

All different types and that’s my favorite part of this job! :)

Describe a recent project you are fond of. How long did it take?

I recently went into a home that was being remodeled. Their tile floors were covered in paint and spackle and the grout was black from years of being unsealed and absorbing all the dirt and grime that was being tracked into the home. I was able to machine clean the floors, remove all the paint and spackle, deep clean the grout, and color seal it to match the tile. It brightened up the whole house and made the floors look like new. The homeowner was extremely satisfied. I completed this project in 8 hours.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure the product they are using is good. We use a patented sealant- it’s not something you can just go buy at the hardware store. It’s made to last and protect your grout from going back to the way it was. Our cleaners are not harsh and pet safe but get the job done.

What questions should customers think through before talking to professionals about their project?

What product do you use? Do you have examples of your quality of work? How long will it take you to complete the project?