Total Cleaning Service

Serves Herndon, VA

35244

Hired 251 times

1 employee

11 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 6:00 am - 5:00 pm

Mon 6:00 am - 5:00 pm

Tues 6:00 am - 5:00 pm

Wed 6:00 am - 5:00 pm

Thurs 6:00 am - 5:00 pm

Fri 6:00 am - 5:00 pm

Sat 6:00 am - 5:00 pm

Credentials

Background Check

Matthew Tyson
Completed on 5/14/2024

Introduction

Hello! We’re Total Cleaning Service—your friendly, local team with over 10 years of experience keeping floors fresh and homes looking great. From smoothing out ripples in your Carpet with our professional power stretcher… to reviving dingy rugs… to scrubbing built-up grime off wood floors—we’re here to help you love your floors again. We know how hard it is to find a cleaning company you can actually trust. That’s why we show up on time, do the job right, and never hit you with surprise fees. Just honest work and results you can see (and feel). ✅ Here’s what we offer: 🔧 Carpet stretching & repair using pro tools for lasting results 🧺 Rug cleaning – synthetic, wool, silk & more 🧹 Wood floor cleaning and wax removal for a fresh, natural shine 🐾 Pet odor treatments & 🛡️ Scotchgard protection 📅 Fast quotes, real-time online booking & a satisfaction guarantee We proudly serve the Springfield area and its surrounding communities within a 25-mile radius. Do you have questions, or are you ready to schedule? Message us today—we’d love to help! 💬

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is transparent and based on the type of service, the size of the area, and any add-ons, such as pet treatment or Scotchgard. We offer bundled service discounts and never surprise you with hidden fees. Estimates are always free.

What is your typical process for working with a new customer?

I begin with a brief phone call to understand your needs, followed by a free in-home estimate. I’ll measure the area, explain the process, and provide a firm quote before I leave. There is no pressure — just clear answers and fair pricing.

What education and/or training do you have that relates to your work?

I have over 14 years of hands-on experience in carpet and upholstery cleaning, stretching, and carpet repair. I also completed specialized training in rug dyeing, bleach spot repair, and oriental rug color correction in 2018. I also have 10 years of experience in rug cleaning, and I expanded into a bigger facility in 2021 in Springfield, VA.

How did you get started doing this type of work?

I started over a decade ago working for a large cleaning company and quickly realized I wanted to build a business that focuses on quality, consistency, and customer service. That passion still drives me today.

What types of customers have you worked with?

I work with both residential and commercial customers — from homeowners and renters to property managers, realtors, offices, churches, and retail spaces.

Describe a recent project you are fond of. How long did it take?

I recently cleaned the carpet in a two-bedroom, two-level condo. The client had used other cleaners before, but the carpet never stayed clean. I spent about three hours deep cleaning, and he said it looked brand new. That kind of feedback reminds me why I got into the industry in the first place.

What advice would you give a customer looking to hire a provider in your area of work?

Hire someone who stands behind their work. Ask if they guarantee their results and are willing to return if there’s ever an issue. It’s not just about price — it’s about reliability and trust.

What questions should customers think through before talking to professionals about their project?

Think about your top priorities: Do you need pet odor removal? Are you on a deadline to move out? What’s your budget? The more we know upfront, the better we can tailor our service and quote to your needs.