Floor Coverings International Mesa

Serves Mesa, AZ

35244

Hired 8 times

5 employees

6 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 8:00 am - 5:00 pm

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

Background Check

Kristin Piotrowski
Completed on 3/19/2023

Introduction

We are the top rated flooring company for customer satisfaction. As a local, Veteran owned business we offer a high quality, full service experience that starts with a custom in home shopping visit and ends when we walk through your completed project and you are fully satisfied. Being part of a national franchise we have access to all of the top brands and utilize only licensed and insured installers. Our mobile showroom arrives with over 3,000 samples, but our trained design associates will spend time with you to really understand the goals of your project before selecting the specific products they feel will meet your needs. We will coordinate the entire preparation and install process and we treat your home as if it were our own. Our local office staff will work closely with you through all phases of your project. When the project is done your furniture will be back in place and the entire look of your room(s) transformed. Why drive around town collecting samples when you can have a trained design associate bring a large, high quality selection right to your door. **Special financing opportunities available** Reach out for more details!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is all inclusive of every aspect of your project. We have a large selection of products and manufacturers at a range of price points so that we can design a project within your budget. Our design associates are well trained in measuring and estimating and will be able to quote your project immediately. We always offer our best, all inclusive pricing without a need for calls back to "the office" or a "today only offer."

What is your typical process for working with a new customer?

It all starts with an in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms and schedule your install. Typically, your project can be completed in under 2 weeks from the initial appointment. Our Motto: We Don't Disappoint

What education and/or training do you have that relates to your work?

We have employees with 30 years in the industry. FCI also provides extensive training.

How did you get started doing this type of work?

We have a passion for excellence in customer service that led us to this business.

What types of customers have you worked with?

We have worked with homeowners, businesses, movers, facility managers, realtors designers, contractors, care facilities, and many more

Describe a recent project you are fond of. How long did it take?

We have completed multiple lvt and carpet jobs in under a week for customers with tight schedules

What advice would you give a customer looking to hire a provider in your area of work?

Make sure they are licensed and check their reviews.

What questions should customers think through before talking to professionals about their project?

What don’t they like about their current flooring? What concerns do they have about pets, durability, cleaning, or safety to consider.