Floor Coverings International

Serves Clairemont, CA

35244

Not yet available

10 employees

37 years in business

$50/on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun 9:00 am - 7:00 pm
Mon 9:00 am - 7:00 pm
Tues 9:00 am - 7:00 pm
Wed 9:00 am - 7:00 pm
Thurs 9:00 am - 7:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 7:00 pm

Credentials

License

License Holder: Charles Le 
License Type: C15 - Flooring And Floor Covering Contractor (CA) 
License number: #1120326 
License verified on 10/18/2024 
Valid through 5/31/2026 
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Background Check

Charles Le 
Completed on 10/16/2024 

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Introduction

Floor Coverings International® is the premier flooring store in North Central San Diego. Our team of experts is dedicated to providing you with the best in-home flooring experience. We offer a wide selection of high-quality flooring options, including hardwood, carpet and more. Our Design Associates will work with you to find the perfect flooring solution for your home. With our Mobile Flooring Showroom®, we bring the flooring samples directly to you, making the process convenient and stress-free. See how we can help transform your floors today.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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The pricing will be variable depend on what type of materials you choose. We offer a Free in-home consultation and $250 off your first flooring project.

What is your typical process for working with a new customer?

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1. Request an in-home consultation on our website and we'll schedule an appointment that works for you. 2. Our Design Associates will look at options in your home and help guide you to the best solutions. 3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.

What education and/or training do you have that relates to your work?

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I have a strong background in Engineering and construction. I had 20 years of experience an a naval engineer in US Navy, including various assignment overseeing construction of housing and various facilities on US military bases.

How did you get started doing this type of work?

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During the time of my military service, I managed military base construction projects and housing facilities, and become fascinated with how much a new floor had uplifted people's mood as they see a new one in the house or building. In addition, I had helped installing floors for friends and family throughout the years and really enjoyed the work. It's nice to do the work that you enjoy, while bringing joys to customers at the same time.

What types of customers have you worked with?

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Residential and commercial.

Describe a recent project you are fond of. How long did it take?

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It was a project on a 60-year old house with a damped laminate floor for year. The house had a very strong musty smell (of decaying wood). The smell was even stronger when the old floor was removed. We discovered the culprits of the smell under the floor, cleaned them up. The smell instantly stopped. The house smell like a new house after the new floor was install. We felt a high degree of satisfaction with this outcome. It was like winning a hard-fought football game. Of course the home owner was very happy about the new floor.

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure you provide the expert with what is your floors preferences (look and fell of a floor), life style (ie. pets, kids...), and your budget, so the floor expert can find a suitable solution for your floor project.

What questions should customers think through before talking to professionals about their project?

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It's important that you understand the pros and cons of each type of flooring materials/options that you are about to purchase, how they are installed and how long are they going to take to install. Don't forget to ask the floor professional that. Understand them will help you have a proper planning on where you need to be or what you need to do while the installation is in progress.

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