Exact Chem Dry (Carpet & Upholstery Cleaning)

Serves Moreno Valley, CA

35244

Hired 381 times

4 employees

26 years in business

Not yet available

4.8

This pro accepts payments via Cash, Credit card, Square cash app, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 6:00 pm

Tues 9:00 am - 6:00 pm

Wed 9:00 am - 6:00 pm

Thurs 9:00 am - 6:00 pm

Fri 9:00 am - 6:00 pm

Sat 9:00 am - 6:00 pm

Credentials

Background Check

Rudolph Cortez
Completed on 1/9/2021

Introduction

my name is Rudy im the owner of Exact And Excel Chem-Dry were we clean for your health. We specialize in Carpet, Upholstery, Tile & Grout, Drapery Cleaning. We also do carpet repairs and minor tile repairs. I have been in the carpet cleaning industry for over 25 years. We are a family owned business and we are all IICRC Certified. our cleaning method dries faster and non toxic so its safer for your pets and children. cleaning with our industrial strength sanatizers not only cleans and sanitizes your carpets but it also cleans 89% of air born bacterias. We strive to not only clean your carpets but we also clean for your health. We use millions of tiny bubbles so it brings the dirt to the surface were we wisk it away not leaving your carpets all wet for days. With our method your carpets will be dried in 1 to 2 hours using are hot carbonated water. thank you for reading my profile and I look forward to making you another satisfied Chem Dry customer. We also remove pet odors with out removing padding ask about our PURT process or read more about it on our website.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I hate bait and switch alot of carpet cleaning company's do that. when a person is told a price it should be the exact price they pay. Thats why I named my company Exact chem dry

What is your typical process for working with a new customer?

How I see it carpet cleaning is a necessity most people are living in hard times. So I believe customers deserve the best. most people take the day off and make it a all day thing. I believe its like the super bowl for alot of people. Thats why I always put my best into every job.

What education and/or training do you have that relates to your work?

IICRC Certified also a variety of training on tile and grout cleaning upholstry cleaning variety of fabrics, area rugs. mostly carpet repairs.

How did you get started doing this type of work?

I was tired of warehouse work and wanted something new and a career so this guy I met said try carpet cleaning. So 20 years later hear I am.

What types of customers have you worked with?

In 20 years I have met thousands of customers most are unique than there are some rude ones.

Describe a recent project you are fond of. How long did it take?

It was a ripple job on burbur carpet every one knows stretching burbur carpet is hard and matching the seams are impossible. This job I did 2 months ago came out so great I was just so proud of my self. The customer had no clue but I was excited. It took me 3 hours but it was some of my best work.

What advice would you give a customer looking to hire a provider in your area of work?

hold that professional to his word, if he promises the world than he should be prepared to give you the world. Thats why Exact chem dry dont do bait and switch.

What questions should customers think through before talking to professionals about their project?

Most people should think honesty and integrity. whats promised when booking a job shouldnt change if the professional know his profession. A few extra questions for me I can and I will stand by my quote.