Deluxe Flooring

Serves Sacramento, CA

35244

Hired 93 times

6 employees

18 years in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

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Credentials

License

License Holder: Dmitry Karkov
License Type: C15 - Flooring And Floor Covering Contractor (CA)
License number: #1096521
License verified on 11/4/2024
Valid through 10/1/2026
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Background Check

Dmitry Karkov
Completed on 9/18/2022

Introduction

At Deluxe Flooring, our team of seasoned flooring professionals is committed to transforming your home into a stunning and inviting space. With over 60 years of combined experience, we take pride in delivering exceptional craftsmanship, clear and open communication, and building strong, lasting relationships with our clients. Our unwavering dedication to excellence allows us to consistently exceed expectations, providing high-quality, tailored flooring solutions that make your home truly one-of-a-kind.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Deluxe Flooring offers competitive pricing, along with additional discounts for veterans and seniors.

What is your typical process for working with a new customer?

1. Initial Phone Consultation: Reach out to discuss your vision for your dream floors. We’ll go over the project scope, timeline, and budget. If we’re a good fit, we’ll schedule an in-person visit to dive deeper into the details. 2. At-Home Consultation: During this visit, we’ll take a closer look at your space and gain a full understanding of your project needs and vision. 3. Signing the Contract: Once the details are finalized, we’ll prepare and sign an electronic contract to confirm the scope and terms. 4. Protecting Your Home: Before work begins, we take steps to minimize dust, dirt, and debris, ensuring your home stays protected throughout the process. 5. Installation: Our expert flooring team will handle the installation with precision and care, ensuring top-notch results. 6. Final Walkthrough: After installation, we’ll guide you through a final walkthrough to showcase your beautifully finished floors. 7. Enjoy Your New Floors: It’s time to enjoy your new floors! Invite friends over, show them off, and relish your refreshed space.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure your contractor has good communication skills.

What questions should customers think through before talking to professionals about their project?

1. How long will it take to complete my project? 2. What are your rates for the project? 3. What forms of payment do you accept? 4. Are there any potential additional or hidden costs? 5. Do you offer a warranty on your services? 6. Which areas do you serve? 7. What types of flooring products do you install?