Floor Coverings International West Central Denver

Serves Englewood, CO

35244

Hired 4 times

2 employees

3 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun 10:00 am - 5:00 pm
Mon 8:00 am - 9:00 pm
Tues 8:00 am - 9:00 pm
Wed 8:00 am - 9:00 pm
Thurs 8:00 am - 9:00 pm
Fri 8:00 am - 9:00 pm
Sat 10:00 am - 5:00 pm

Credentials

Background Check

Isidoro Duek 
Completed on 2/15/2023 

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Introduction

Welcome to Floor Coverings International West Central Denver! We are the premier flooring company providing high-quality design and installation services. Carrying the latest flooring products including hardwood, carpet, laminates, and luxury vinyl! We are proud to bring the shopping experience to your door with our Mobile Flooring Showroom. When it comes to the installation, we treat your home as if it were our own. That means we ensure the flooring area is properly cleaned, and all the furniture is moved to complete the project with careful attention to detail, providing a seamless experience. No matter what you are looking for, we have all the options that will fit the purpose of the room, your lifestyle and price-point. We’re not happy until you’re happy.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff and we will give you the best price right away. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way. There are no surprises.

What is your typical process for working with a new customer?

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It all starts with an in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms and schedule your install. Typically, your project can be completed in under 3 weeks from the initial appointment. Step 1 Schedule a free in-home Design Consultation with one of our expert Design Associates. Your Design Associate will arrive on time in our Mobile Flooring Showroom. Inside the Mobile Showroom, we have thousands of flooring choices that make up our carefully selected Mobile Flooring Collection. Your Design Associate will then measure your floors, help you choose the perfect flooring solution for you and will provide you with an estimate. Step 2 After you’ve reviewed your proposal and estimate, you can review our financing options with your Design Associate and make your final decision. Step 3 Upon your decision, your flooring will arrive and installation begins. We treat your home as if it was our own, so clean up of the flooring area, removal and replacement of furniture is included and done very carefully. We pride ourselves in maintaining and updating you on timelines, as we understand how important that is.

What education and/or training do you have that relates to your work?

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Everybody in the Floor Coverings International family receives 100's of hours of online and hands-on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.

How did you get started doing this type of work?

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I love the idea of family and home. I've horked over twenty years as a Realtor and in home improvement, so I know the importance of building a home. It is really satisfying to look at the before/after we do our work.

What types of customers have you worked with?

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We work with a wide range of customers, from those looking to replace flooring in a guest bathroom, all the way to a 6,500 Sq Ft. new construction. We specialize in flooring exclusively, so if it's designed to be walked on, we will likely be able to do it for you.

Describe a recent project you are fond of. How long did it take?

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Every project differs just slightly in complexity, customer desires, and timelines required. However, we don't collect payment on the balance until the customer is satisfied. Most of our projects go from selection to installed in under 2 weeks.

What advice would you give a customer looking to hire a provider in your area of work?

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Get someone who makes you feel comfortable. If they don't act professionally when you call them, or when they are in your home, they aren't likely going to be professional when they manage your install or aftercare. The lowest bidder is rarely the person that is going to provide the quality you are looking for. Everyone is in business to make money, so the "one week only sale" and the "buy 2 rooms get 1 free" stuff is merely a gimmick. When you compare actual apples to apples, the price variance from one company to the next is not that much. Use the company you think will do the BEST job... this is an investment in your home.

What questions should customers think through before talking to professionals about their project?

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What is the look and feel you are trying to accomplish? Are you focused more on achieving a certain look, or on achieving a certain level of performance/durability. Prioritize the projects in your home. The things that will increase your home value are flooring, kitchen, and bathrooms, in that order.

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