Basement Waterproofing Nationwide, Inc.

Serves Newark, DE

35244

Hired 55 times

50 employees

38 years in business

Free on-site estimate

4.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 1:00 pm - 6:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Stephen Taylor
Completed on 9/20/2024

Introduction

Our first goal is helping you to understand why your basement leaks. If you understand why it leaks you will be in a much better position to make a good decision on what is needed to be done to correct the problem.We are not a sales organization, we are waterproofers, sparing you traditional sales gimmicks and instead offering solutions at a fair price for you. We fix wet basements one at a time with time-tested methods and excellent materials not the latest untested "Patented" product that has come on the market. Helping people, I am convinced that I genuinely enjoy meeting people and solving problems to then improve their quality of life. I founded this company in 1987 and continue to run the day-to-day operations here along with my tremendous staff at BWN. In fact the first 2 men who came to work for me are still here working at BWN! We have never been a dealer of any one manufacturer's products nor a franchise. We are a local company with a broad reach of options when it comes to materials, allowing deliver exactly what you need with the best quality. BWN has a very high standard of quality and excellence. We are above all professionals, delivering excellence in the swift completion of each project.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is standard but the cost to solve a wet basement is determined by what needs to be done and that determination takes an in-depth inspection to properly evaluate the problem at had as well as the cost.

What is your typical process for working with a new customer?

When you contact us we will speak with you about your situation. If appropriate we will offer a free inspection and report detailing exactly what the problem is, what needs to be done, how it will be done, and how much it would cost you.

What education and/or training do you have that relates to your work?

Certified Master Remodeler, Named one of americas Top 50 remodelers (2004)

How did you get started doing this type of work?

I had sold waterproofing for a little bit and a friend from school suggested I start my own business. Turns out it was a great suggestion, thanks Tom Powell!

What types of customers have you worked with?

We have worked with a variety of waterproofing problems/customers and continue to, making wet basements dry using drainage systems,crack repairs, reinforcing walls, Bentonite injection etc. We use the right method to solve your particular problem.

Describe a recent project you are fond of. How long did it take?

We recently completed a project in Baltimore that involved an interior waterproofing system. Let me allow the customer to tell it: "I was very pleased with the work that was done. Chris and TJ were very professional. They arrived on time every day and made sure things were tidy when they left. They showed me what the three man crew had accomplished each day and informed me of their plans for the following day. Part of the waterproofing job involved a face-lift on the cement basement walkout on the side of my house. Joe, who has 30 years of experience with the company, completed this part of the job and I was extremely pleased with the result. Basement waterproofing is expensive, but I felt that I got my money's worth. Everyone who has entered my basement since the job was completed, from my son-in-law to technicians working on my plumbing and heating systems, have commented that I had it done right. It is wonderful to finally have a bone dry basement. I have recommended Basement Waterproofing Nationwide to my neighbors whose home are the same vintage as mine and have been plagued for years by dampness and water in their basements.

What advice would you give a customer looking to hire a provider in your area of work?

Basement Waterproofing should make sense. Look for a professional that can help you understand why your basement leaks and has solutions that address your problem. Waterproofing is a specialty trade, be sure to look for a seasoned veteran. Waterproofing, if done correctly, should last a lifetime. Avoid gimmicks and pushy salesmen.

What questions should customers think through before talking to professionals about their project?

Waterproofing is a discipline, using the wrong method or wrong materials can damage your home. Hire a professional and look for a seasoned veteran who knows what to do when they encounter unpredictable problems.