Don Bailey Flooring

Serves Cutler Bay, FL

35244

Hired 1 time

15 employees

63 years in business

Not yet available

5.0

This pro accepts payments via Cash and Credit card.

Next Service

Hours

Sun Closed
Mon 8:00 am - 7:00 pm
Tues 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 7:00 pm

Credentials

Background Check

Joshua Darrow 
Completed on 8/8/2024 

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Introduction

Our #1 goal is to make our customers happy and this is exactly why we have been in business for 60+ years in South Florida. We see ourselves as a resource for our customers - both residential and commercial - guiding them through the process of selecting and installing new floors.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Having been in business for over 50 years, we have great relationships with the manufacturers and work to constantly provide the best pricing in the marketplace. We have options for every budget and pride ourselves on the ability to find the right product at the right price for our customers. In addition, we will match or beat any written quote.

What is your typical process for working with a new customer?

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The typical process consists of two options. Option #1 is a shop at home experience. The customer and project manager will discuss needs over the phone, and the project manager will select samples and come to the house to show the customer. In addition, the project manager will measure the areas of work so they can provide a estimate to the customer. Option #2 is to set appointment in the store. The project manager will meet the customer to show all the available styles and products for the customer to choose from. Once a decision has been made, a appointment will be made to measure the selected areas of work so that we can provide an accurate estimate for the scope of work.

How did you get started doing this type of work?

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Don Bailey, Sr (who is the man on the billboard famously laying "naked" on the carpet) started this company over 50 years ago and now his son, Don Bailey, Jr runs the company on a day-to-day basis.

What types of customers have you worked with?

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We work with all types of customers: Homeowners Condo Owners Landlords Commercial Property Churches Synagogues Schools Universities Business Offices Hotels Property Managers

What advice would you give a customer looking to hire a provider in your area of work?

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Everybody wants the best product for the best price. That's a given. The advice we would give - and this is what we pride ourselves in - is who will give you the best customer service, who will be the most responsive, who has absolute expertise in the field, who has elite-level installers and who has the owner in the store 7-days a week to help any and all customers with their purchasing decision.

What questions should customers think through before talking to professionals about their project?

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These are some guidelines: 1. Color 2. Product - Carpet or Hard Surface (Wood, Laminate, Water Proof, etc) 3. Style - Solid or Pattern, Modern or Traditional 4. Budget 5. Timeline for the project to start and finish

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