Red Eagle Flooring

Serves Lakeland, FL

35244

Not yet available

6 employees

7 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

João Rodrigues
Completed on 3/16/2024

Introduction

Welcome to Red Eagle Flooring, where quality meets craftsmanship and dedication. Established in 2018, our family-owned and operated business is rooted in the principle of providing high-quality services at a fair price. We are more than just a flooring company; we are artisans who take immense pride in every project we undertake, ensuring each one not only looks stunning but also stands the test of time. At Red Eagle Flooring, we believe in treating each project as if it were for our own home. This philosophy drives us to deliver unparalleled quality and durability in our installations and services. Our commitment to excellence goes beyond the completion of the project. We are not in the race to be the fastest, but we firmly stand behind our work, guaranteeing satisfaction and lasting results. Understanding the diverse needs of our clients, we strive to offer options that cater to all budgets. Our goal is to ensure that you can achieve your dream space without the stress of financial strain. We are dedicated to fostering long-term relationships with our clients, built on trust, respect, and mutual understanding. Our values are simple yet profound: respect for our clients and a commitment to serve as we would like to be served. At Red Eagle Flooring, every project is a journey we embark on with our clients, ensuring transparency, honesty, and excellence every step of the way. Join us at Red Eagle Flooring, where your vision meets our expertise, and together, we create spaces that are not only beautiful but everlasting.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer free in-home estimates and prioritize full transparency during our quoting process. Our goal is to provide high-quality services without exceeding our clients' initial budgets. We offer multiple packages tailored for different types of flooring and projects, and we have solutions to fit various scenarios. Whether you need an upgrade to outdated flooring or need to fix an unexpected problem, we can help.

What is your typical process for working with a new customer?

After we are contacted, we schedule a free in-home estimate as soon as the next day. We prioritize transparency in our quotes and appreciate when clients have the time to go through it with us during the appointment. This allows us to address any questions or concerns they may have.

What education and/or training do you have that relates to your work?

All of our technicians undergo rigorous training programs, and our tile technicians receive daily training and supervision from our owner, who is a certified tile installer (#1834).

How did you get started doing this type of work?

John began his career in the construction field at the age of 17. After working as a subcontractor and technician for various companies for almost three years, he established his own business, which was initially called Red Eagle Home Improvement. After years of hard work, John decided to focus on flooring and tile installation and currently oversees a team of more than eight technicians whom he trains himself.

What types of customers have you worked with?

Whether you are a homeowner who has just closed on a new house and wants to replace the carpet, a commercial owner who wishes to renovate their flooring or a homeowner who has owned a house for many years and wants to upgrade their flooring, Red Eagle is here to assist you. We have the expertise to meet all your flooring needs, no matter how small or large they may be.

Describe a recent project you are fond of. How long did it take?

We work on multiple projects every week. Our latest project involved installing flooring in an area of 2100 square feet. We had to remove the old tiles and replace them with new wood-like porcelain tiles. The project took around 3 weeks to complete.

What advice would you give a customer looking to hire a provider in your area of work?

It is essential nowadays to ensure that any service provider you hire has a good reputation, as evidenced by positive reviews and past work. Always ask for proof of licensing, insurance, and certification to protect yourself if anything goes wrong during or after the project. It's also a good idea to ask for a contract to be signed before making any payment to ensure you don't fall victim to any over-promising and under-delivering.

What questions should customers think through before talking to professionals about their project?

It is important to consider how the subfloor will be prepared before installing the finishing flooring. Many clients have contacted us with problems with their finished flooring because they only focused on the installation and did not consider the pre-installation preparation. It is essential to hire someone with the knowledge to address any issues that may arise, such as fixing cracks or unevenness in the subfloor prior to installation and providing protection against potential future problems.