Great American Top Floors LLC

Serves Johns Creek, GA

35244

Hired 18 times

8 employees

19 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, and Zelle.

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Credentials

Background Check

Pedro Ferreira
Completed on 1/27/2024

Introduction

My prices aren’t the highest, nor the lowest, but they’re fair for the quality I deliver. In the flooring world, you truly get what you pay for. I focus on providing exceptional craftsmanship, premium materials, and a seamless experience ensuring that every dollar you spend brings lasting value and satisfaction. THOSE WHO CHOOSE QUALITY, CHOOSE PEACE OF MIND. CHOOSE GREAT AMERICAN TOP FLOORS.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Many companies cut costs by using low-quality materials, but after 10 years as a subcontractor, I decided to take a different path. My prices may not be the lowest, but I use the best materials and make sure to specify everything in the contract, ensuring top-quality results that meet my clients’ expectations.

What is your typical process for working with a new customer?

I start with a consultation to understand the customer’s needs and provide an estimate. Once approved, we sign a contract detailing all the agreed services, ensuring clarity and transparency throughout the project.

What education and/or training do you have that relates to your work?

Bona school and NWFA school (national wood flooring association)

How did you get started doing this type of work?

When I met my wife, she was experienced in flooring sales and customer service. She introduced me to the business, where I learned from great mentors and invested in top courses to grow professionally.

What types of customers have you worked with?

Big companies, builders and homeowners

What advice would you give a customer looking to hire a provider in your area of work?

Look for a provider who values quality, uses top materials, and has proven experience. Ensure they’re licensed, insured, and transparent about their process. Good communication and customer reviews are also key.

What questions should customers think through before talking to professionals about their project?

Budget, timeline, material preferences, and desired look. Also, note any specific concerns or priorities.