Daddy Daughter Carpet

Serves Marietta, GA

35244

Hired 304 times

2 employees

49 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, PayPal, Square cash app, Venmo, and Zelle.

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Credentials

Background Check

Charity Woods
Completed on 2/24/2022

Introduction

We are a mother and son team (daddy recently retired) who is professional, courteous and dependable. With over 40 years experience in the carpet industry we are now exclusively specialized in restretching and repairing your existing carpet possibly saving you thousands on replacement cost. Check out our numerous 5 star reviews on Google my business. It is always our goal to be a blessing to each of our customers. We truly enjoy being able to correct a bothersome problem in someone's carpet or floors, giving their home or office a face-lift.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We may not always be the very cheapest price around, but we will always be fair with you. We are willing to negotiate and work something out that will work for both of us.

What is your typical process for working with a new customer?

what we like to do is speak with you on the phone to discuss your particular circumstances, we've been set up a time and date to come to your home ( by the way if we say we will be there, we WILL ALWAYS be there. In the very unusual circumstance that some emergency would arise we would communicate that to you. Doing what we say we will do and showing up when we say we will is the very basis of our every belief!) We then go over the job, negotiate a price that we are both comfortable with and go ahead and do the work right then and there in a timely and efficient manner.

What education and/or training do you have that relates to your work?

My dad, Steve Bridges, has over 40 years experience with carpet installation, restretching and repairs. Myself, Charity, has been working on and off with my dad really my entire life but full time for the past 8 years and we are now partners with myself taking the lead in the business.

How did you get started doing this type of work?

my Dad Steve Bridges has been doing carpet installation for over 40 years we joined forces and became Partners 8 years ago and we are now Daddy Daughter Carpet we specialize in restretching and repairs and have a lot of experience in fixing carpet problems so that you don't have to replace your current carpet.

What types of customers have you worked with?

We work with every type of customer from the college student trying to keep from losing their deposit when moving out of an apartment to customers with million-dollar homes that have wrinkles in expensive Berber style carpet with complicated patterns.

Describe a recent project you are fond of. How long did it take?

One of my favorite jobs was a elderly lady who was literally tripping over the wrinkles in her carpet causing an extreme hazard for her. I had to actually take pictures of her many curio cabinets full of a lifetime of treasures so I would remember how to to put them back. When the job was through and we were leaving she hugged my neck and in tears told me that I would always be her friend and how much she appreciated all I have done for her.

What advice would you give a customer looking to hire a provider in your area of work?

You definitely want a professional with a lot of experience that really knows what they're doing. You also want someone with a great reputation that is going to show up on time communicate well with you and respect your home as though it were their own.