Frank Arch Installations

Serves Monroeville, PA

35244

Hired 33 times

1 employee

47 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and PayPal.

Next Service

Hours

Sun 12:00 pm - 4:00 pm

Mon 9:00 am - 9:00 pm

Tues 9:00 am - 9:00 pm

Wed 9:00 am - 9:00 pm

Thurs 9:00 am - 9:00 pm

Fri 9:00 am - 9:00 pm

Sat 9:00 am - 9:00 pm

Credentials

License

License Holder: Francis Arch
License Type: Home Improvement Contractor (PA)
License number: #PA022476
License verified on 7/25/2023
Valid through 7/24/2025
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Background Check

Francis Arch
Completed on 4/13/2023

Introduction

I have been in business since 1978, specializing in hard surface flooring ie laminate and luxury vinyl flooring installations, this includes all areas of the installation process, but not sale of product. my focus is on quality . Some of my competitors are cheaper , but I take the time to make sure you are 100% happy.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I price each job by looking at all the work to be done. I am not the cheapest nor the most expensive. I feel you get what you pay for, and long after the joy of a cheap price is forgotten the look of a poor job remains.

What is your typical process for working with a new customer?

First I talk to them to schedule an estimate and answer any early questions, then I show up at the appointment on the day and time arranged. Next we discuss the project, I measure, and give a written proposal for the work to be done. I am not a high pressure salesman. If we agree upon the price I schedule the work. I don’t use sub-contractors, all the work is performed by me.

What education and/or training do you have that relates to your work?

Bachelor degree, installation training from Armstrong Floors, Bruce Hardwood Company. Lead Renovator certificate.

How did you get started doing this type of work?

It started as a side job, but turned into a full time profession.

What types of customers have you worked with?

I have worked with people from all walks of life. I have never looked at a house and decided to charge more because I think someone can afford it. I have one set of prices for everyone

Describe a recent project you are fond of. How long did it take?

I recently installed lvt planks on the entire 1st floor(1500 sf) over 3 different floor heights using different thicknesses of plywood to make all the floors the same height, with no transition strips.

What advice would you give a customer looking to hire a provider in your area of work?

Look for someone licensed and insured 1st. Then see if he/she returns phone calls or texts promptly. Then how does he/she conduct themselves in your home. Are they cleanly dresses and professional as well as knowledgeable.

What questions should customers think through before talking to professionals about their project?

Try to ascertain their budget and have some idea what the differences of different floorings are, that way they will have some knowledge about the flooring and I can help them pick the tight product for their individual need.