My Carpet Repair Guy

Serves Flower Mound, TX

35244

Hired 908 times

2 employees

56 years in business

$35/on-site estimate

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Terry Upton 
Completed on 2/23/2021 

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Introduction

Our mission at My Carpet Repair Guy, is to repair carpet ,from pet damage, or water, remove wrinkles and restore carpet to the best, we can make it look. Carpet cleaning adds the final touch,also when a repair is needed,and customer hasn't spare carpet for repair,we can take from a closet to do repair, then provide similar carpet for what was removed, a turnkey job that saves customer time and money,please feel free to call and discuss your carpet repair needs, thank you, Nell and Terry Upton

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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fair and honest bids,try to give accurate assesments.

What is your typical process for working with a new customer?

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give a close and honest bid, then contact the customer to discuss job details

What education and/or training do you have that relates to your work?

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45 years of on the job training ,always looking for seminars that discuss various backings

How did you get started doing this type of work?

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Father, he was carpet installer back in fifths thru 90s, couldn't ask for better teacher

What types of customers have you worked with?

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Pet damage and wrinkles CARPET CLEANING. Getting clients homes ready for market

Describe a recent project you are fond of. How long did it take?

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Dog tore up new Berber carpet. Used large closet to repair. Looked seamless

What advice would you give a customer looking to hire a provider in your area of work?

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Get an onsite Estimate read reviews, call contractor and discusss.,

What questions should customers think through before talking to professionals about their project?

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Get estimates, prices vary, try to send photos of damage, let contractor know if you have/don't have extra carpet,

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