Carpets By Conrad

Serves Oak Hill, TX

35244

Hired 1 time

10 employees

40 years in business

$50/on-site estimate

4.6

This pro accepts payments via Cash, Check, Credit card, and Venmo.

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Credentials

Background Check

Tim Shanahan
Completed on 2/13/2025

Introduction

Experience and Reliability! This is what you can expect from us. We are THE oldest flooring store in Austin, and we have been using the same installers for over 15 years. We offer very competitive pricing, free samples, estimate price matching, and written warranties with all of our projects. Let us know how we can help update your floor with carpet, wood, or vinyl plank, risk and stress free.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The more material you purchase, the better the pricing. We can get price breaks at 1000 sf.

What is your typical process for working with a new customer?

Discuss what is going on the home and what flooring would best suit their design and budget needs.

What education and/or training do you have that relates to your work?

Degree in Marketing and 17 years in the remodeling industry.

How did you get started doing this type of work?

Family member involved.

What types of customers have you worked with?

All types of families, designers, contractors, homeowners and investors.

Describe a recent project you are fond of. How long did it take?

Replaced hardwood in my old neighbor's house recently and it was such a reward to see how excited they were to get new wood that they have been saving for. It made their house look and smell so much better.

What advice would you give a customer looking to hire a provider in your area of work?

Look at their reputation in the last seven to ten years. Anyone can say they are experts but unless they have 7-10-years of experience, you may want to rethink them. Also, stay away from small independent groups. They won't offer you a solid warranty and will be impossible to contact once the project is over. Find a retail store like us.

What questions should customers think through before talking to professionals about their project?

Realistic budgets and stay away from misinformation online. Let the flooring professionals guide you.