A5 Tile, LLC

Serves Taylorsville, UT

35244

Hired 2 times

2 employees

1 year in business

Free on-site estimate

5.0

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thurs 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed

Credentials

License

License Holder: Ashley Fankhauser 
License Type: S220 – Carpentry and Flooring Qualifier (UT) 
License number: #14006522-5501 
License verified on 11/24/2024 
Valid through 11/30/2025 
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Background Check

Ashley Fankhauser 
Completed on 11/22/2024 

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Introduction

A5 Tile is a family-owned business with over 25 Years of experience in the industry, offering a licensed and trusted team dedicated to fulfilling all your home tile needs.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our clients should understand that our pricing includes transparent estimates outlining material and labor costs, which can vary based on tile selection; labor fees that reflect the complexity of the installation; any additional services needed, such as demolition or subfloor repair, will be discussed upfront; we offer free estimates to help you make informed decisions without commitment; there are no hidden fees, ensuring clear communication about any changes; we prioritize value for quality, as investing in our experienced professionals can save money in the long run; and we provide a 1-year warranty on our installations, covering any defects in workmanship, giving you peace of mind about our commitment to quality and customer satisfaction.

What is your typical process for working with a new customer?

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The process for working with a new client begins with direct outreach to initiate communication. During this initial contact, we gather details about your project, including timelines, and any preferences you may have. Once we have a clear understanding of your needs, we schedule a free estimate to assess the project scope and provide an estimate.

What education and/or training do you have that relates to your work?

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Our team has completed a comprehensive education program that included both theoretical and practical training. This program covered essential topics such as tile installation techniques, materials and tools, design principles, and industry standards. Additionally, we have participated in hands-on training with experienced tilers that have allowed us to gain real-world experience in various tiling projects. Our education also included safety protocols and best practices to ensure quality workmanship. This rigorous training equipped us with the skills and knowledge necessary to excel in the tiling profession and deliver exceptional results for clients.

How did you get started doing this type of work?

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A significant aspect of my journey has been the opportunity to work alongside my family, who are experienced tile setters. Collaborating with them not only enhanced my skills but also deepened my passion for the craft. Their guidance and expertise have been invaluable, allowing me to build a solid foundation in tiling and ultimately leading to our tiling business.

What types of customers have you worked with?

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Our team has worked with both Residential and Commercial clients.

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring a tile installer, here are some key pieces of advice to consider ensure to check Qualifications such as necessary licenses, certifications, and insurance. Check for References such as reviews from previous clients. This can provide insight into the installer’s work quality and reliability. Inquire about Warranty always note a good installer should stand behind their craftsmanship. By following these tips, you can make an informed decision when hiring a tile installer and ensure a smooth and successful project.

What questions should customers think through before talking to professionals about their project?

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Determine how much you're willing to spend, including materials and labor cost. Be clear about the areas you want to tile i.e. floors, walls, backsplashes..etc. Think about the aesthetic you're aiming for, including colors, patterns and tile types i.e ceramic, porcelain, natural stone, etc.

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