Welch Works Services

Serves Charlottesville, VA

35244

Hired 183 times

2 employees

5 years in business

$95/hour

4.6

This pro accepts payments via Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Ken Welch
Completed on 11/2/2020

Introduction

At Welch Works, based in Charlottesville, Virginia, we provide transparent pricing and meticulous attention to detail for our valued customers. Our diverse range of high-quality residential services is delivered by a dedicated team that exceeds expectations. We offer both flat-rate and hourly pricing options based on the project scope, ensuring efficient and tailored service. Schedule with us for a reliable and dedicated team committed to meeting your needs.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I either charge an hourly rate or a set price.

What is your typical process for working with a new customer?

First, we ask for pictures and details before arriving so we are prepared before we arrive for our first in person consultation. We then stop by for an in person consultation and assess damages and provide estimates all at no cost. After we agree to a budget, we typically ask for 20-30% of the cost up front for material costs, provide the clients with receipts than proceed to do great work!!

What education and/or training do you have that relates to your work?

I received an associates degree in applied sciences from PVCC in 2014.

How did you get started doing this type of work?

After graduation I begin working with family in the construction business where I grew my knowledge, started a handyman business that transferred to home improvements and additions. We are comprised of family and friends that have 30+ years of experience in the field.

What types of customers have you worked with?

I work with all types of customers

Describe a recent project you are fond of. How long did it take?

A client from Spotsylvania, Virginia contacted us through Thumbtack, requested us to repair their outdoor unit that she mentioned was making a lot of noise and was also outdated. We arrived the very next day for a consultation. We agreed to replaced the 3000 sq ft property with a 3 ton Goodman outdoor unit as well as the electric hot water heater. We removed the older unit which needed major repairs and was old enough to offer a complete installation for a guaranteed unbeatable price.

What advice would you give a customer looking to hire a provider in your area of work?

There are tons of good pros offered by thumbtack. Make sure you select the right one!