JCM Hardwood Floor, LLC

Serves Richmond, VA

35244

Hired 10 times

14 employees

17 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash and Check.

Next Service

Credentials

License

License Holder: Marlon Santos
License Type: FLR – Specialty Contractor – Flooring and Floor Covering (VA)
License number: #2705175386
License verified on 2/1/2025
Valid through 1/31/2027
Verify license

Background Check

Marlon Santos
Completed on 9/23/2022

Introduction

Our committed management and personnel dedicates copious time in providing customers the best experience. Every project is unique and our goal is to exceed and surpass all of our customer expectations since every project is treated like its our own home. Located in Fredericksburg VA, JCM Hardwood Floors specializes in hardwood flooring, laminate and vinyl plank installation

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every project is unique and pricing is based on the specific characteristics of every project. We do free in-house estimates. We offer 5% off for military and senior citizens.

What is your typical process for working with a new customer?

The process consist of scheduling a free in-house estimate, go over all the specific details of the project and provide as much information as we can about the process, and pricing. Once the customer has approved the estimate then a starting date is set, and a contract is signed. Once the project is completed, a walkthrough is done with the client.

What education and/or training do you have that relates to your work?

The company has been working on hardwood floors since 2007. Marlon (owner) was an installer/refinisher before starting the business, and has a double major in business management and biology. Juan (owner) has been in the flooring/construction business since 2000.

How did you get started doing this type of work?

The business originally started as a construction company but later on decided to specialize in hardwood flooring installation/refinishing.

What types of customers have you worked with?

We have worked with all types of customers in both residential and commercial work.