What should the customer know about your pricing (e.g., discounts, fees)?
At Archer’s Home Improvements, we offer fair, transparent pricing based on the scope and complexity of the job. Estimates are provided upfront, and there are no hidden fees. While we don’t typically offer discounts, we strive to provide competitive rates for quality workmanship. Larger projects may be eligible for package pricing—feel free to ask!
What is your typical process for working with a new customer?
Initial Contact – We discuss your project details, timeline, and budget via message, phone call, or in-person consultation.
Estimate & Planning – We provide a detailed estimate based on the project scope and materials.
Scheduling – Once the estimate is approved, we schedule a convenient time to start the work.
Project Execution – We complete the job efficiently, keeping you updated throughout the process.
Final Walkthrough – Before wrapping up, we ensure the work meets your expectations and make any necessary adjustments.
Payment & Follow-Up – Payment is collected after completion, and we remain available for any follow-up questions or future projects.
What education and/or training do you have that relates to your work?
We bring years of hands-on experience in construction, home repair, and renovations. Before moving to the U.S., our lead contractor worked as a general contractor in Guyana, specializing in home construction, tile work, and general repairs. We stay updated on industry standards and best practices to deliver top-quality results.
How did you get started doing this type of work?
We have always had a passion for home improvement and craftsmanship. Our experience started in construction and home building, and over the years, we expanded into general home repairs and remodeling. After moving to the U.S., we established Archer’s Home Improvements to provide reliable, high-quality services to homeowners in the area.
What types of customers have you worked with?
We have worked with a wide range of clients, including:
• Homeowners needing repairs, renovations, and upgrades
• Landlords & property managers looking for maintenance services
• Realtors preparing homes for sale
• Small businesses requiring commercial handyman work
Describe a recent project you are fond of. How long did it take?
One project we truly enjoyed was a full bathroom renovation, where we installed new tile flooring, a custom shower, and modern fixtures. The project took about two weeks from start to finish. Seeing the transformation and our client’s excitement made it all worth it!
What advice would you give a customer looking to hire a provider in your area of work?
When hiring a home improvement professional, look for experience, reliability, and clear communication. A skilled contractor should be upfront about pricing, timelines, and expectations. Always check reviews, ask for references if needed, and ensure the company is insured. Most importantly, choose a team that takes pride in their work and values customer satisfaction.
What questions should customers think through before talking to professionals about their project?
Before reaching out, it’s helpful to consider:
• Scope of Work – What exactly needs to be done? Are there any specific materials or designs in mind?
• Budget – What’s your budget range for the project?
• Timeline – When do you need the work completed?
• Access & Logistics – Will the contractor need special access (e.g., gated community, pets in the home, specific work hours)?