Machine Express

Serves Palmetto Bay, FL

35244

Hired 57 times

1 employee

1 year in business

$100-$150/hour

4.9

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Square cash app, Stripe, and Zelle.

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Credentials

Background Check

Michael Mitchell
Completed on 12/1/2024

Introduction

Machine Express is a minority-owned transportation service in Miami-Dade, Broward, and Palm Beach counties. We specialize in reliable transport solutions and are committed to delivering service beyond expectations.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat-rate pricing based on the size of your move, so there are no surprises. You’ll know exactly what you’ll pay upfront — no hourly rates, no surprise travel or fuel fees. We recommend sending pictures of the items you're moving to get the most accurate quote. This helps us understand the scope and ensures the price is spot-on. Discounts are available for repeat customers, veterans, and flexible scheduling.

What is your typical process for working with a new customer?

We keep it simple: We ask the right questions up front to understand your move. You get a clear quote — fast. We show up on time, protect your property, and do the job right. You won’t be left guessing. You’ll know who’s coming, when, and what to expect.

What education and/or training do you have that relates to your work?

We’re trained in safe lifting, packing, loading, and transporting—the right way. Our team has handled everything from high-rise moves to tight stairwells and oversized items. We also train in customer service because great movers move more than boxes—they take the stress off your shoulders.

How did you get started doing this type of work?

Machine Express was born out of hustle and heart. We started with a single truck and a mission to deliver service beyond expectations. We do our best by helping people during high-stress moments like moving and making it a smooth, even enjoyable process.

What types of customers have you worked with?

From college students in a rush to families relocating into dream homes, we’ve moved them all. Realtors, designers, senior citizens, and busy professionals trust us because we’re fast, careful, and customer-obsessed.

Describe a recent project you are fond of. How long did it take?

Recently, we were tasked with moving a lady out of a space that had grown mold. It was tough on her mentally and physically. She had been at the property for a while, so she had an attachment to it. My three-man crew was able to move her out of a two-bedroom unit in Lauderdale Lakes and into a storage unit in Opa-Locka in about three hours.

What advice would you give a customer looking to hire a provider in your area of work?

Don’t just shop for the lowest price—shop for experience, reliability, and reviews. Ask how the team protects your items, handles delays, and communicates. The right movers don’t just show up—they show up prepared, respectful, and ready to work.

What questions should customers think through before talking to professionals about their project?

How many rooms are you moving? Do you need help with packing or just moving? Are there stairs or tight spaces? Are you flexible with your move date/time? Do you have specialty or fragile items?