IHRS CONTRACTING

Serves Lexington, KY

35244

Hired 85 times

4 employees

13 years in business

Free on-site estimate

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

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Credentials

Background Check

Eric Halstead
Completed on 6/17/2021

Introduction

My company has a simply plan give people what they want. We do what we say we are going to do and strive to give great customer service while doing it. I enjoy surprising people with great services. I enjoy how shocked they are when I show up and do what they want at the price we talked about. I get a great since of pride when a job is done and the customer is thrill which the finished product.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I have several pricing structures I use in my business. One is I charge a 200.00 min for moving. What you get for that is 2 moves and a truck for up to 3 hours no mileage charged. After 3 hours it's 50.00 per hour. My handy man service I can do by the job or by the hour 40.00 a hour is what that runs. Tree removal and clean up starts at 50.00.

What is your typical process for working with a new customer?

I really like to meet with them so I can make sure I know exactly what they are looking for.

What education and/or training do you have that relates to your work?

I have had a lot of training in customer service I from my previous work history.

How did you get started doing this type of work?

My business started because I wasn't happy with the firewood I was getting delivered to my house. I went to get myself some firewood one day and I got stopped at a red light by a man who asked if I sold firewood. My firewood customers asked me to do other jobs to the point I found out I could make more money at my business than I could my regular job.

What types of customers have you worked with?

Anyone from homeowners, farmers, to commercial property managers

Describe a recent project you are fond of. How long did it take?

I refinished the hardwood floors in a historic home in Frankfort Kentucky that was built in the 1870's. I was amazed how much of a change it made to that home. It took 3 days to strip sand and reveal the floors but it was so worth the effort.

What advice would you give a customer looking to hire a provider in your area of work?

I would make to suggestions first meet with the person you are looking to work with. Make sure you are a good fit to work with each other. Get referrals. Hire them for a small project to see how that one goes.

What questions should customers think through before talking to professionals about their project?

What is your budget? What is your time frame? What do you expect from this project when it's done?