Queen City Hauling LLC

Serves Concord, NC

35244

Hired 71 times

3 employees

1 year in business

$75

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Jeffrey Melton
Completed on 4/7/2025

Introduction

Queen City Hauling is Charlotte’s premier junk removal and hauling company. We are dedicated to providing top-notch junk removal and hauling services at the most competitive prices. We take pride in our work and make sure you are 100% happy with our services. We’re a small, family-run business — fully licensed, bonded, insured, and BBB accredited — delivering big results with a personal touch! You can rest assured the job will be done professionally, safely, and to the highest standards. When you work with us, you’re not just a number — you’re a neighbor, and your satisfaction matters.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is based on volume, labor, and disposal fees. We provide upfront quotes with no hidden fees. We also offer bundle discounts for large cleanouts and repeat customers. Found a better price? Let us know- we're happy to beat or match competitor quotes whenever possible. We accept cash, credit card, Zelle, and Venmo, and we are happy to work with your schedule and budget.

What is your typical process for working with a new customer?

We start with a quick call or message to learn about your project. Then we ask for photos or offer free onsite estimates. Once we agree on pricing, we schedule your removal at a time that works best for you. On pickup day, we arrive on time, work efficiently, and make sure your space is left clean.

What education and/or training do you have that relates to your work?

We're trained in safe hauling and disposal practices, including handling bulky and hazardous items. We're fully insured, and BBB accredited, with ongoing training in customer service, safety, and eco-friendly disposal.

How did you get started doing this type of work?

My husband, Jeff, started Queen City Hauling after years of doing cleanouts for friends and family. We realized how much people needed reliable, honest junk removal- and built a company focused on great service and fair pricing. I help with scheduling and customer support, and Jeff leads the field crew.

What types of customers have you worked with?

We've helped homeowners, renters, landlords, real estate agents, property managers, contractors, and businesses. Whether it's a small pickup or a full property cleanout, we're happy to help.

Describe a recent project you are fond of. How long did it take?

We recently completed a full apartment cleanout for a senior moving into assisted living. It took about 4 hours and included furniture, boxes, and appliances. The family was so grateful for the quick turnaround and compassion we showed- it reminded us why we do what we do.

What advice would you give a customer looking to hire a provider in your area of work?

Always check if the provider is licensed and insured. Ask for transparent pricing, and make sure they dispose of items legally. A great junk removal company should be professional, punctual, and treat your space with care.

What questions should customers think through before talking to professionals about their project?

It helps to think about: * What items need to go? * Where are they located? (upstairs, basement, backyard) * Any access limitations (gates, stairs, parking)? * Your ideal time frame for removal. Photos are also super helpful for fast and accurate quotes!