Neat Freaks Home Cleaning Service

Serves Cupertino, CA

35244

Hired 16 times

10 employees

2 years in business

$120

5.0

This pro accepts payments via Apple Pay, Credit card, and Stripe.

Next Service

Hours

Sun Closed
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 6:00 pm

Credentials

Background Check

Jessica Bruno 
Completed on 1/30/2024 

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Introduction

✅ Spotless Results, Guaranteed – Our Love It or Money Back Guarantee ensures you get the quality you deserve—every single time. ✅ Reliable & Professional Team – Our cleaners are fully trained, background-checked, and insured, so you can trust who’s in your home. ✅ Customized Cleaning Plans – Whether you need a deep clean, move-in/out, or regular maintenance, we tailor our services to your needs. ✅ Time-Saving Convenience – Life is busy—let us handle the cleaning while you focus on what matters most! When you hire Neat Freaks Cleaning, you're getting expert service, peace of mind, and a beautifully clean home. Book today and experience the Neat Freaks difference! ✨🏡🧼

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer transparent, upfront pricing with no hidden fees. Every home is unique, so we customize quotes based on size, layout, and level of cleaning needed. First-time clients receive 10% OFF their first clean! 🧼✨ We also offer discounted rates for weekly, biweekly, or monthly service to keep your home consistently spotless

What is your typical process for working with a new customer?

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It starts with a quick conversation to understand your cleaning needs, schedule, and preferences. Once we gather the details, we send over a personalized quote. From there, you can book online or by phone—whichever is easiest for you. On cleaning day, our professional, background-checked team shows up on time and ready to transform your space!

What education and/or training do you have that relates to your work?

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Our team members are professionally trained in residential and commercial cleaning protocols, including eco-friendly practices, disinfecting, and detailed deep cleaning. We also train our cleaners on efficiency, customer service, and safety standards to ensure every job exceeds expectations.

How did you get started doing this type of work?

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After years of working as an executive assistant and managing high-end properties, I saw firsthand how valuable trusted, reliable cleaning services are. I created Neat Freaks Cleaning to bring professionalism, detail, and care to homes and families that deserve nothing but the best.

What types of customers have you worked with?

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We’ve worked with busy professionals, families, seniors, landlords, real estate agents, Airbnb hosts and more! Whether it’s a one-time deep clean or ongoing maintenance, we tailor our services to match each client’s unique needs.

Describe a recent project you are fond of. How long did it take?

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One recent project we’re especially proud of was a move-out deep clean for a beautiful 4-bedroom, 3-bath, 2,900 sq ft home in San Jose. The family had lived there for over 15 years and wanted it spotless before listing it for sale. We handled everything—inside cabinets, baseboards, behind appliances, deep bathroom scrubbing, and detailed kitchen cleaning. We even removed years of hard water stains and polished every surface to a shine. ✨ The entire job took about 6.5 hours with a two-person team, and the results were amazing. The homeowner was blown away, and their realtor mentioned the cleanliness made a big difference in how the home showed. It ended up selling the next week! We love helping people start fresh—and seeing their reactions to a truly deep clean is the best part of our job. 🧼🏡

What advice would you give a customer looking to hire a provider in your area of work?

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Look for someone who is licensed, insured, transparent, and easy to communicate with. Reviews matter, but so does how a company responds to your questions. Don’t settle—your home deserves great care, and a reliable cleaner can make a big difference in your everyday life.

What questions should customers think through before talking to professionals about their project?

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Before reaching out to a cleaning professional, it helps to think through a few key details so we can provide the most accurate quote and the best experience: 🧽 What kind of cleaning do you need? (Standard, deep clean, move-in/move-out, etc.) 📏 What’s the size of your home? (Bedrooms, bathrooms, square footage, floors) 📅 Do you need a one-time clean or recurring service? 🧴 Do you have preferences for cleaning products? (Eco-friendly, pet-safe, etc.) 🐾 Do you have pets or special circumstances we should know about? ⏰ Is there a specific date or deadline for the cleaning? 💬 Have you had past experiences—good or bad—that you'd like us to know? The more details you share, the more tailored (and stress-free!) we can make the service. We're here to help every step of the way!

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