A Better House Cleaning Company LLC

Serves Folsom, CA

35244

Hired 55 times

6 employees

5 years in business

$97

4.8

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Larry Deane
Completed on 2/10/2021

Introduction

We are new to Thumbtack, but we are not new to house cleaning, I have been in the house cleaning business for over 30 years. We are on a mission to make “A Better Cleaning Company, LLC” the best cleaning company available in the Sacramento and surrounding area. One with happy, dedicated employees and happy clients. A company that is not only reliable, trustworthy, and committed to our clients and employees, but is also affordable. We offer premium services without the premium prices. With our “Perfect Pricing Guarantee”, if you don’t feel as though you had a 5-star experience, you simply pay what you want. We are that CONFIDENT that you will LOVE OUR SERVICE.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Satisfaction Guaranteed! We have flat-rate pricing (not hourly). Our highly trained staff strive for quality and will work until the job satisfies our clients. Hourly pricing only benefits the cleaner, not you. Who knows what the bill will be if your paying by the hour. Either you run out of time to finish the job, or you keep running the bill up.

What is your typical process for working with a new customer?

First, we will consult with you to find out exactly what your needs are and then give you a definite price that covers everything you want to be done.

What education and/or training do you have that relates to your work?

All our cleaning technicians are thoroughly trained on a continuing basis by an experienced Training Manager.

How did you get started doing this type of work?

In 1993 after helping a friend in her house cleaning business, I realized that there is no shortage of house cleaners. You could have a dozen people knocking on your door today to clean your house. The problem is finding good house cleaners. So I set out to fill this need and built a very successful cleaning company by giving great service to my clients. After having a stroke, I had to close the business. About a year ago my health was back enough that I could get back to my passion of building the best cleaning company in the Sacramento area.

What types of customers have you worked with?

We work with all types of clients, from the elderly with small homes to families with large homes and everything in-between. We cater to the recurring client, someone who wants to stop the stress of going through one house cleaner after another looking for someone they can count on. We work hard to make sure they never have to look for another house cleaner again.

Describe a recent project you are fond of. How long did it take?

I am fond of all our projects. We strive to exceed the client's expectations, and I enjoy seeing the appreciation they have.

What advice would you give a customer looking to hire a provider in your area of work?

Find someone that enjoys what they are doing and not just someone who needed a job and figured if they could clean their home, they could clean someone else's. Find someone that enjoys pleasing others and takes pride in their work.

What questions should customers think through before talking to professionals about their project?

Do you want the lowest price or the best value? The lowest price can be the most expensive if they do a poor job. If a cleaner doesn't do good work, the only way they can get clients is to be the lowest price in town. The best value isn't the lowest price or the highest price; it's the one that gives you the most value for your money.