PureVibe

Serves South Gate, CA

35244

Hired 17 times

2 employees

1 year in business

$109

4.9

This pro accepts payments via Cash, Venmo, and Zelle.

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Credentials

Background Check

Alona Bulovska 
Completed on 2/12/2024 

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Introduction

🥇Рrofessional we will do everything flawlessly. Our team of courteous and hardworking professionals uses only the best, high-quality cleaning products, all included in our pricing, to ensure a superior clean every time. ✔️EVERY CLEANING INCLUDES: - Cleaning in Bedrooms, living room, dininng room, bathrooms, kitchen and hallways. We’re happy to extend our cleaning services to other areas of your home for an additional fee. - Vacuuming carpets and floor, baseboards clean, wiping of doors and frames, wiping all surfaces from dust and dirt, wash the mirrors, wash all sinks and faucets, mopping and wash the tile and wood flooring, outside of cabinets and appliances, wiping windowsills and railings, shower door and deep bathroom clean, emptying trashcans, clean fridge, oven and microwave

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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My name is Alona, and I have been cleaning homes for over 5 years. During this time, I’ve gained many grateful clients and excellent reviews. I would be happy to free up your time and take care of your home! Get a $10 discount on your first cleaning when you book recurring cleanings! Feel free to reach out, I’d be happy to help!

What is your typical process for working with a new customer?

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When working with a new client, my process is straightforward and focused on delivering the best possible cleaning service. Here's how it typically works: 1. Initial Contact: The client reaches out to me either through Thumbtack or directly via phone or email. I make sure to respond promptly and gather all necessary details about their cleaning needs (e.g., type of cleaning, frequency, specific requirements). 2.Assessment & Customization: Based on the client’s preferences, I offer a tailored solution that best suits their home or office. I discuss the scope of work, schedule, and any special requests they may have. 3. Booking & Confirmation: Once we agree on the details, I schedule the cleaning session at a convenient time for the client. I confirm the booking and ensure the client has all the necessary information for the day of service. 4. Execution: On the day of the cleaning, I arrive on time, fully equipped with high-quality cleaning products and tools. I focus on delivering thorough, efficient service with attention to detail. 5. Follow-up & Feedback:After the cleaning is complete, I check in with the client to ensure they are satisfied with the service. I encourage them to leave feedback and discuss any further cleaning needs. I strive to make the process as seamless and professional as possible, ensuring that every client receives the highest level of service and satisfaction.

What education and/or training do you have that relates to your work?

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I have 5 years of experience working in Israel and Europe in the cleaning industry. This has allowed me to refine my skills and learn the best cleaning techniques, adapting to various client needs across different regions. My international experience ensures that I provide high-quality, professional service no matter where I'm working.

How did you get started doing this type of work?

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My career in cleaning started naturally and organically. I’ve always loved order and cleanliness, and I enjoyed creating a comfortable environment for myself and others. At first, it was just a personal interest, but over time, I realized that I could help others by giving them the opportunity to enjoy cleanliness and comfort in their homes and offices. My experience working in Israel and European countries has allowed me to develop professionalism and adapt to different cultures and client requirements. I came to understand that cleaning is not just physical work, but a true art of creating a space where people can relax, work, and live without any worries. Every client is a new story for me, and I always strive to exceed their expectations with the results of my work. This not only allows me to help people but also brings me satisfaction and growth.

What types of customers have you worked with?

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I have worked with various types of clients, and each of them has brought me new experiences and insights into the cleaning industry. I have had the pleasure of working with both individuals and businesses, always focusing on the unique needs of each client. With private clients I often worked on post-renovation cleaning, deep cleaning, or regular cleaning services to maintain a clean home. I enjoy helping create a comfortable atmosphere where clients can relax after a long day. With commercial clients such as offices and businesses, I learned the importance of providing high-quality services within a specified timeframe, ensuring the work does not disrupt the business. This taught me to work quickly but without compromising on quality. My experience working with different clients allows me to effectively adapt to any needs and provide the best results for each. All clients are important to me, and I always strive to make their spaces clean and comfortable.

Describe a recent project you are fond of. How long did it take?

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The last project I really enjoyed was a post-renovation cleaning in a large apartment. It was a challenging job, as it required not only removing dust and debris but also restoring the space to its original condition. I spent approximately 6 hours on this project, as attention to every detail was crucial to ensure the perfect result. The client was very satisfied with the outcome, and it gave me great experience in handling tough cleaning cases. It truly was a wonderful project that allowed me to showcase my professionalism and attention to detail.

What advice would you give a customer looking to hire a provider in your area of work?

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If a client is looking to hire a service provider in the cleaning industry, I would advise them to pay attention to several important aspects: 1. Experience and Reputation:Make sure the provider has experience in the field and positive reviews from previous clients. This ensures that you will receive high-quality service. 2. Approach to Work: It's important that the provider has a personalized approach to each client and can adapt their services to your specific needs, whether it’s deep cleaning or regular maintenance. 3. Timeliness and Flexibility:Check whether the provider can work at a time that’s convenient for you and complete the job within the agreed timeframe. 4. Price Transparency: It’s important to know how much the service will cost and if there are any hidden fees. It’s ideal when prices are clearly defined before starting the job. I always strive to follow these principles to ensure that clients are satisfied with the results and feel they’ve received reliable and high-quality service.

What questions should customers think through before talking to professionals about their project?

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Here are the questions a client should consider before agreeing to work with a professional: 1. What type of services do I need? - Is it a deep cleaning, regular cleaning, post-renovation cleaning, or something else? 2. What specific requirements or preferences do I have for the cleaning? - For example, do I need eco-friendly products, or are there specific areas that need extra attention? 3. What is my budget for cleaning services? - How much am I willing to spend, and what services do I expect to receive for that amount? 4. When is it convenient for me to have the cleaning done? - What days and times work best for me, and does the provider have availability during those hours? 5. Do I have specific expectations regarding professionalism and quality? - For example, does the professional have experience with certain types of properties or conditions? 6. Do I have any questions or concerns about cleaning methods and products? - What products and equipment does the specialist use, and are they safe for health and the environment? 7. How is the communication process with the service provider? - Is it easy to get in touch with them, are there clear timelines, and do they provide a quality guarantee? 8. What are the payment terms and cancellation policy? - How and when do I pay, and is there a possibility to cancel or reschedule without extra charges? By thinking through these questions, a client can clearly define their needs and expectations, which will help them find the right professional for the job.

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