J Ortiz Cleaning Services LLC

The first thing I’ll do is contact the customer to get more information on what exactly they’re looking for. Also, I ask specific questions about the house that’ll help me put together an accurate quote. We’ll then set up a time to do a walkthrough. After I’d send out a formal quote for an approval. Upon approval, we’ll contact the customer to find a fixed day and time that works best for them. The new customer will have access to our CRM (Customer Relationship Management) platform where they’re able to see all of their cleaning appointments 6 months out. They can also put in any new request on the client hub.

I’ve taken two courses specific for the cleaning business. Everything from how to clean efficiently and effectively to how to manage the administrative end of the business.

My mom has been in the cleaning biz since I was a kid. She taught the in’s and out’s of the industry. So excellency and quality in the cleaning industry comes natural to me. I’m passionate about what I do because I’m familiar with it since my youth.

I love taking on challenging projects! So for me, the dirtier, the better. The end rest give me such a wonderful sense of satisfaction.

Make sure they’re insured, bonded, and licensed to business in your state. Having all the necessary documents and licensing reflects on the values and integrity of the provider. You want to do business with a provider you can trust.