DOLPHIN CLEANING SERVICES SWFL LLC

Serves Cape Coral, FL

35244

Hired 211 times

4 employees

6 years in business

Not yet available

4.7

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

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Credentials

Background Check

Camila Horta
Completed on 1/23/2020

Introduction

We are Dolphin Cleaning Services SWFL , a very serious company. We like the work to be perfect with detail. We work for customer happiness. My work team is made up of people who have experience in cleaning. My company has all the papers in order. license, insurance, etc. free estimate

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

it is good that the client knows prices, discounts, etc. because that helps him to select the professional very well and have a better communication. I have a base price, but this may vary depending on what extra services the customer wants. if you are a recurring customer and want your weekly cleaning you will get a discount 😃

What is your typical process for working with a new customer?

The first thing I do is contact the client as quickly as possible so that the client expresses everything he needs and can help him. Then we set a date and time that is good for both of us. It makes me happy to please the customer and give the best service

What education and/or training do you have that relates to your work?

I have worked in many types of cleaning for years and I know what to do in each of them.

How did you get started doing this type of work?

I started working on cleaning since I arrived in this country. I got my experience in all kinds of cleanings and then I made my own company together with my husband.

What types of customers have you worked with?

I have worked with many types of clients. All people are different and have different interests in cleaning their home. but there is always in my company and there will be a respect and communication with the client. All clients who have used my services have been completely satisfied.

Describe a recent project you are fond of. How long did it take?

The last project we did was a move out cleaning. I loved seeing the difference of how the house was and how it was after we cleaned up. I loved the reaction of the client to see the final result. they were impressed and they will call me again

What advice would you give a customer looking to hire a provider in your area of work?

My advice is to look for qualified people and professionals. They are willing to work hard and provide good customer service and of course a good cleaning. good reviews help

What questions should customers think through before talking to professionals about their project?

They should ask for prices, schedule availability, they should be clear and specify what type of cleaning they need. they should ask the professional about how much approximate time will be taken, etc ...