Baycleanse LLC

Serves Pensacola, FL

35244

Hired 21 times

5 employees

1 year in business

Not yet available

4.7

This pro accepts payments via Credit card and PayPal.

Next Service

Hours

Sun 9:00 am - 5:00 pm

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat 9:00 am - 5:00 pm

Credentials

Background Check

Darby Bays
Completed on 8/3/2024

Introduction

Baycleanse LLC is a newly founded woman-owned and operated business serving Gulf Breeze, Pensacola, and Perdido Key. We are currently a team of four women with a passion for providing exceptional service and building trust within our community. As co-owner of this business, I have provided services ranging from move out cleanings, to vacation home cleaning and everything in between. Through my work and experience I realized that short-term rental cleaning was the type of service I wanted to specialize in. I have spent a countless amount of time fine tuning a routine and checklist to ensure the service my team and I provide goes beyond a hotel standard cleaning. We even offer a 24 hour satisfaction guarantee to prove how serious we are about providing exceptional service. I’m proud to say that we are a registered, licensed, and insured Pensacola local business and would love to give you the peace of mind you deserve by hiring us as your go-to vacation home cleaning team.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing system is majorly impacted by the estimated time it will take to complete the job. By giving us information about the size of your home, like number of bedrooms and bathrooms, we can create a basic estimate of the amount of time it will take and the cost of the service.

What is your typical process for working with a new customer?

Once a client is scheduled, a booking confirmation will be sent to their email. This email can connect our clients directly to our client hub where they can view the details of their service or request additional services. For first time visits, we will ask to tour the home. During the tour we will ask and take note of any cleaning products the client prefers or any parts of the home to focus on or not touch. After performing the service, we will offer the client to do a walkthrough of the home to ensure everything is done to their satisfaction before our team leaves. Upon completion of the service, an invoice will be sent to the client either through text or email. This invoice will prompt them to pay the amount due directly through our client hub via credit/debit card.

What education and/or training do you have that relates to your work?

From previous job-training and doing our own research of different products, methods, and techniques, we've gained a great understanding of what it takes to do an outstanding job. We strive to be better everyday by continuing to do as much as we can to learn as much as we can both on and off the job.

How did you get started doing this type of work?

Being a team of four women, we all have several years or cleaning experience. From working with local cleaning companies, leading teams of cleaners in other areas, inspecting vacation homes for new guests, and keeping up with our own homes in between. Our combined expertise and the will to work together as a team has let us learn from one another to share and gain more knowledge in the field of professional cleaning. As our team grows, rest-assured any potential candidates must already have relevant experience in the field and will learn and adapt to the environment of cleaning with our team of professionals.

What types of customers have you worked with?

We have worked with a variety of different residential homeowners, renters, and short-term rental owners/hosts. This includes renters or homeowners moving out of their home, looking for regular upkeep, or looking for a cleaner to partner with to help get their vacation rental ready for the next guest.

Describe a recent project you are fond of. How long did it take?

We have had the pleasure of servicing several short-term rentals and the most rewarding part of it is knowing that the homeowners guests are going to be able to relax and enjoy their stay in a clean home. Most of our short-term rental turnovers take between 2-5 hours depending on the amount of linens needing to be washed and whether or not they're being washed on or off-site.

What advice would you give a customer looking to hire a provider in your area of work?

When you find a business you might want to hire, take the extra step to check reviews, website, and social media accounts. Before engaging in a conversation, think of a couple key topics or questions you can ask that might help you learn more about them or their service. Some examples could be how long they've been in business, what type of services they've performed, how they got into the business, or what keeps them inspired to keep doing what they do.

What questions should customers think through before talking to professionals about their project?

Determine the scope of service that best suits your needs. This might include whether you want any additional services such as laundry, interior windows, baseboards, refrigerator, or decluttering. If applicable, include a budget amount in your request. This will help us curate a service that both suits your needs, but also stays within your budget whenever possible.