Cleaning Without Tears

Serves Plantation, FL

35244

Hired 32 times

6 employees

1 year in business

$100

5.0

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed

Credentials

Background Check

Paula Perrogon Ojeda 
Completed on 10/1/2024 

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Introduction

We are a team of experienced cleaning professionals serving the West Broward area. We provide cleaning services to both homes and business, on a recurring and one-time basis. We are dedicated to providing excellent service every single time. We pride ourselves on always arriving on time, working diligently until the job meets our high standards, and staying on budget. Give our services a try and we are confident you will be 100% satisfied. We are bonded and insured.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We price per job, not per hour, to ensure you get the best value for your specific needs. Plus, we offer discounts for recurring customers to make our services even more affordable. No hidden fees, just straightforward pricing.

What is your typical process for working with a new customer?

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Our typical process for working with a new customer includes: Initial Consultation: We start with a phone call to discuss your exact needs, any unique aspects of the project, and agree on a date, time, and price for the first clean. First Clean: We begin with a deep clean to reset the space, followed by standard cleaning for subsequent visits. Payment: We collect payment after services are completed and you're completely satisfied with our work. We accept Cash, Venmo, and Zelle.

What education and/or training do you have that relates to your work?

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Our team has decades of home cleaning experience. Every cleaner joins with extensive experience and undergoes a training and probationary period paired with our owner, Paula, ensuring their work meets our high standards. We also invest in top-quality cleaning materials and equipment.

How did you get started doing this type of work?

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I've always placed a lot of value on having a clean home, and it gives me immense satisfaction to help others achieve the same. I started this journey because I genuinely enjoy the process of cleaning and organizing. It's not just about a spotless space; it's about creating an environment where people can feel comfortable and at ease. I love working with my dedicated team to deliver top-quality service. There's nothing quite like the joy of seeing a happy customer, knowing that we've made a positive impact on their day. Building trust and forming relationships with my clients is incredibly fulfilling. It’s not just about cleaning; it’s about becoming a part of their lives and ensuring they have one less thing to worry about. This passion is what drives me and my team every day to provide the best service possible.

What types of customers have you worked with?

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We work with a variety of customers. Our most popular service is our weekly cleaning for residential customers which ensures their living spaces are always comfortable and welcoming. We also handle move-in, move-out, and deep cleans for residential customers. Additionally, we partner with commercial customers, providing cleaning services for office buildings, gyms, and retail locations, ensuring a clean and healthy environment. This range of services helps us meet the needs of each client with high standards of cleanliness and customer satisfaction.

Describe a recent project you are fond of. How long did it take?

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One recent project that stands out involved assisting a couple moving into a large home. When we arrived with the new homeowners at their new, empty house, we found it to be both enormous and very dirty. The couple was understandably distressed by the condition left by the previous owners. My team and I immediately got to work, dedicating significantly more hours than we initially anticipated (or priced for). We meticulously cleaned every corner, ensuring the house was left spotless and glowing. The couple was thrilled with the outcome and has continued to use our weekly cleaning service ever since. We are delighted to have them as long-term clients and to continue providing them with our high-quality service.

What advice would you give a customer looking to hire a provider in your area of work?

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Here are some pointers: Read Reviews and Testimonials: Look for feedback from previous clients to gauge their satisfaction and the quality of the service. Understand Pricing: Clarify how they price their services (per hour or per job) and ask about any potential discounts for recurring services. Supplies and Equipment: Inquire if they provide their own cleaning supplies and equipment, and ensure they use high-quality products. Communication: A reliable provider should have good communication, be responsive to your questions, and clearly explain their policies and procedures. This should help you make an informed decision!

What questions should customers think through before talking to professionals about their project?

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Before reaching out to a home cleaning professional, it can be helpful for customers to consider the following questions: What specific areas or tasks do I need cleaned? Determine if you need a full house clean, specific rooms, or particular tasks like window washing or carpet cleaning. How often do I need cleaning services? Decide if you need a one-time deep clean, weekly, bi-weekly, or monthly services. Do I have any special requirements or preferences? Think about any specific any areas that need extra attention. What is my budget for cleaning services? Have a clear idea of what you are willing to spend and whether there is flexibility for additional services or higher quality materials. What is my preferred schedule? Consider what days and times work best for you and if you need to be home during the cleaning. Do I have any pets? Inform the professional about any pets and discuss how they will be accommodated during the cleaning. What are my expectations for communication? Think about how you want to communicate with the cleaning service and how often you expect updates or feedback. These questions can help you have a more productive conversation and ensure that you find a service that meets your needs and expectations.

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