Maid to Shine LLC

Serves Gainesville, GA

35244

Hired 254 times

6 employees

7 years in business

$110

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 5:00 pm

Credentials

Background Check

Marco Carmo 
Completed on 6/23/2024 

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Introduction

We DO NOT do only portions of the house. Example only bathroom 🚽 or only parts of the houses 🏠 We love what we do and we take proud of our business.. our focus is a quality job... we never cut corners. Family oriented business... we do commercial and residential. We do have a price list in the app. Send us a message but knowing how much the job cost already. Off course every customer May want something extra every other time. This is a serious business and we are getting a lot questions about pricing which again is all In the app. We do take our cleaning schedules seriously. We don’t like to Cancell customers at all. We honor our schedules Prices are based on Square Footage of your house 🏑 not how many bedrooms the clients needs cleaned 🧹 getting a lot 6 bedrooms houses but clients only wants 2 bedrooms cleaned that doesn’t change the size of your entire home 🏑 so we definitely need to chat more about it ☺️ Also I always like to explain to our clients the difference between a deep clean and a standard cleaning. Is always recommended to start with a deep clean first so we can get down to baseboards, fans, doors, blinds. A standard cleaning we go with a duster to the surfaces, mop the entire house. A standard cleaning usually is half of the time of a deep clean. A deep clean requires a good 5-6 hours to your home. After than is just keep maintained with a standard cleaning. Thank you πŸ™πŸΌ Marco @MaidToShineGaLLC

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer discounts on recurring jobs.

What is your typical process for working with a new customer?

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I usually like to have a face to face interview before booking something online. Am very happy with online instant booking for sure. But having a face to face interview is usually 99 % I have the job.

What education and/or training do you have that relates to your work?

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Been doing this job for years. I think the mostly training about this job is get to know the family. Every family is different with all kind of needs. Tailored each job with the customer needs is very important to us.

How did you get started doing this type of work?

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Been doing for over 3 years and also when I use to live in boston I had a bigger schedule. Moved to atlanta to run away from the snow. And now running this business with my Counsin and my sister. They are very hard workers.

What types of customers have you worked with?

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All types of family. From a single college student to a 5-6 family members in one house including their pets. We love pets 🐢 🐩 πŸ• 🐈 πŸˆβ€β¬›

Describe a recent project you are fond of. How long did it take?

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Just got a job a floor cleaning for a hair Sallon is not really what we target but since I had the interview and she have a event coming up soon I did not want to leave her standing and we did everything in our power to get the job done. We started late around 6 Pm and left there around 10:30pm.... Am glad we could help out client out.

What advice would you give a customer looking to hire a provider in your area of work?

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Please look at reviews and ask for referrals. Every time I purchase something I always looking for review and I go from there.

What questions should customers think through before talking to professionals about their project?

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Read the profiles. All mostly everyone can clean. But does everyone takes the job seriously and with pride ?

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