Alejos Services 2.3

Serves Marietta, GA

35244

Hired 1 time

9 employees

10 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Venmo, and Zelle.

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Credentials

Background Check

Editza Torrealba
Completed on 4/8/2021

Introduction

We DO NOT do only portions of the house. Example only bathroom 🚽 or only parts of the houses 🏠 We love what we do, and we take proud of our business.. our focus is a quality job... we never cut corners. We do commercial and residential. We do have a price list in the app. Send us a message but knowing how much the job cost already. Off course every customer May want something extra every other time. This is a serious business, and we are getting a lot of questions about pricing which again is all in the app. We do take our cleaning schedules seriously. We don’t like to Cancel customers at all. We honor our schedules Prices are based on Square Footage of your house 🏡 not how many bedrooms the client's needs cleaned 🧹 getting a lot 6 bedrooms houses but clients only want 2 bedrooms cleaned that doesn’t change the size of your entire home 🏡 so we definitely need to chat more about it ☺️ Also, I always like to explain to our clients the difference between a deep clean and a standard cleaning. Is always recommended to start with a deep clean first so we can get down to baseboards, fans, doors, blinds. A standard cleaning we go with a duster to the surfaces, mop the entire house. A standard cleaning usually is half of the time of a deep clean. A deep clean requires a good 5-6 hours to your home. After than is just keep maintained with a standard cleaning. Thank you 🙏🏼 Editza @Alejos Services

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is competitive and transparent. We offer customized quotes based on the size of the space, the level of cleaning required, and the frequency of service.

What is your typical process for working with a new customer?

1. Initial Consultation: We start with a phone call or chat message to discuss the customer’s needs, expectations, and specific cleaning requirements. 2. Customized Quote: Based on the consultation, we provide a detailed quote tailored to the space and services requested. 3. Scheduling: Once the quote is approved, we schedule the cleaning at a convenient time for the customer, whether it’s a one-time service or recurring appointments. 4. First Cleaning: Our team arrives on the scheduled date, bringing all necessary supplies and equipment. We ensure a thorough cleaning based on the customer’s specific requests. 5. Follow-up: After the cleaning, we check in with the customer to make sure they are satisfied and address any feedback. 6. Ongoing Service: For recurring clients, we establish a regular cleaning schedule and maintain communication to adjust services as needed.

What education and/or training do you have that relates to your work?

Our team is trained in professional cleaning techniques and follows industry standards to ensure the highest quality of service. We have completed specialized training in areas such as green cleaning practices, proper use of cleaning chemicals, and disinfection protocols. Additionally, we are continually educating ourselves on the latest cleaning technologies and best practices to provide safe, effective, and environmentally friendly services. Many of our team members also have years of experience working in residential, commercial, and industrial cleaning environments.

How did you get started doing this type of work?

I started in the cleaning industry because I’ve always had a passion for maintaining clean and organized spaces. I saw the need for professional, reliable cleaning services in my community, and I wanted to make a difference by helping people improve their living and working environments. Over time, I developed my skills, built a team, and expanded our services to meet the growing demand for quality cleaning.

What types of customers have you worked with?

We have worked with a wide range of customers, including residential clients, commercial offices, retail spaces, and industrial facilities. Our residential clients often seek regular cleaning, deep cleaning, or move-in/move-out services. For commercial and industrial customers, we provide routine cleaning, post-construction cleaning, and specialized services tailored to their specific needs. We also work with property managers, real estate agents, and event planners to ensure clean and presentable spaces.

Describe a recent project you are fond of. How long did it take?

One recent project I’m particularly fond of involved a complete deep cleaning of a large office space for a tech company that was moving into a new building. The project took about three days to complete, during which our team cleaned everything from carpets and windows to kitchen areas and restrooms. We also implemented eco-friendly cleaning practices to ensure a safe and healthy environment for the employees. The client was thrilled with the results, and it felt rewarding to help them start fresh in their new space.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise customers to look for a cleaning service that is transparent about its pricing and services offered. It’s important to check reviews and testimonials to gauge the company’s reputation. Additionally, ensure that the company is licensed and insured for peace of mind. Don’t hesitate to ask about their cleaning methods, especially regarding eco-friendly practices if that is important to you. Finally, consider scheduling an initial consultation to discuss your specific needs and assess how well the provider communicates and understands your requirements.

What questions should customers think through before talking to professionals about their project?

Before talking to professionals about their cleaning project, customers should consider the following questions: 1. What specific services do I need? Determine whether you need regular cleaning, deep cleaning, or specialized services. 2. What is my budget? Establish a budget range for the cleaning services and be prepared to discuss it with potential providers. 3. What is the size of the area to be cleaned? Measure the space to provide accurate information to the cleaning company. 4. Are there any special requirements? Think about any specific cleaning products, methods, or areas that need extra attention. 5. What is my timeline? Determine when you need the cleaning to be done and whether it is a one-time service or ongoing. 6. How will I evaluate the quality of service? Consider how you will assess whether the cleaning meets your expectations.