XCLUSIVE TOUCH CLEANING SERVICE

Serves East Saint Louis, IL

35244

Hired 243 times

11 employees

5 years in business

Not yet available

4.9

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Christopher Harris
Completed on 10/4/2023

Introduction

**WE DO NOT QUOTE OVER THE PHONE..** **MOVE OUT AND MOVE IN CLEANS ONLY** WE SERVE ST LOUIS AND ALL SURROUNDING AREAS. MISSOURI AND ILLINOIS. WE HAVE A FLORIDA PHONE NUMBER!! DO NOT PICK US IF YOU WILL NOT ANSWER YOUR PHONE!! WE MUST DO A WALK THROUGH FIRST! Thumbtack charges us for your lead so please understand it is important to us to contact you after your service request is posted on this platform. **The best way to get things done quickly is to call us. Move out, Move in , Sale and post construction cleans can be done at your convenience. Time Slots do become limited and scheduling becomes crowded during this time of year. **We do provide same day service to keep our schedule as open as possible. **To book your time slot for a walk through there is a $35.00 fee that is included in the service price. TO RESCHEDULE IS $35.00. NO EXCEPTIONS!!! To Receive immediate attention for your service request type ; HELP ME CHRIS in your profile and you'll receive a call back within the hour. We make sure our prices are in line with industry rates ! Remember, Good service isn't cheap and cheap service isn't good! **** NON NEGOTIABLE $100.00 FEE TO REMOVE EXCESSIVE PET HAIR. **** IF YOU PAY WITH VENMO (3.7% Processing fee) **** IF YOU PAY WITH CASH APP (3.7% Processing fee) **** IF YOU PAY WITH CREDIT CARD (4% Processing fee) **** IF YOU PAY WITH ZELLE , NO FEE. **** CASH IS NO FEE. **** DEBIT CARD IS (4% Processing fee) **NO CHECKS ,NO CHECKS***

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

**All price quotes are subject to be changed with added requests during time of service. ALL PAYMENT PROCESSING FEES ARE NON NEGOTIABLE .

What is your typical process for working with a new customer?

****All service request will have to be decided after walk through of premises. ***We do require a non Refundable Booking fee of $35.00 before the walk through. (This Booking fee will be applied to overall cost of the job if our services are retained.) **We retain the right to deny any service request for any reason we deem to pose any form of safety hazards to our employees.

What education and/or training do you have that relates to your work?

I am a former Distributor of Hyla products which we use in the homes. Our cleaning system uses water to purify the air as we clean and prevent the spread of dust throughout the house. I have over 10 years of management experience in door to door sales of those same home cleaning systems.

How did you get started doing this type of work?

The pandemic Required a lot of safety and cleaning measures within our own home and the homes of our relatives. We became very proficient and detail oriented to combat the Corona Virus.

What types of customers have you worked with?

We have worked with all types of customers, with all types of service needs big and small. We can handle any job request.

Describe a recent project you are fond of. How long did it take?

We did a last minute move out Deep clean for a real estate agent. The sale was scheduled for the very next day and no other cleaning service would take it on such short notice. 6 bedroom 5 bathroom house in 4 hours with a 6 man team. She was very impressed. We are now her go to Cleaning service for short notice jobs.

What advice would you give a customer looking to hire a provider in your area of work?

Always look for professionalism, appearance and clean equipment.

What questions should customers think through before talking to professionals about their project?

Every customer should think whether the job they are requesting to be done is something they would do for below market prices.