The Maid Guru

Serves West Chicago, IL

35244

Hired 68 times

9 employees

7 years in business

$109

4.4

This pro accepts payments via Credit card, Venmo, and Zelle.

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Credentials

Background Check

Ian Njogu
Completed on 6/15/2021

Introduction

We provide superior quality house cleaning and maid services in the western suburbs going above and beyond our clients' expectations. Our motto is: Honest, dependable, & clean. We are the experts in house cleaning, deep cleaning ,and move-out cleaning.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat based pricing so that our customers know the cost of the house cleaning before we begin. No need to wonder how much it will cost for your house cleaning.

What is your typical process for working with a new customer?

We like to know the size of the home. How many bedroom & baths. Do you have pets? Are you looking for a regular house cleaning or one time maid service? Any special request for your house cleaning? We pay special attention to make sure we accommodate our clients needs. Every cleaning is tailored to meet our customers demands.

What education and/or training do you have that relates to your work?

We have invested in the best training, products, and equipment to ensure the utmost quality when cleaning your home. We have a training program that all of our employees go through to make sure your home is clean.

How did you get started doing this type of work?

I took over an existing business from a friend who worked alone and had a hand full of business. We have grown to over 50 clients and now have 5 employees. We are exited to continue growing and providing the best maid service to our customers. We are located in Lombard and service many surrounding cities.

What types of customers have you worked with?

Our company values and respects all our clients. We work with many different families to provide happy clean homes.

Describe a recent project you are fond of. How long did it take?

We recently cleaned a home for a client that had surgery and couldn't keep up with their home. We sent our crew of 2 to clean his 2 bedroom 2 bath home. It took our crew about 1 hour 30minutes to complete his house cleaning. We are happy to know that we were able to help our client at a time of need. We work with many different clients and we strive to meet all of our customers needs.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise to hire a provider that stands by their work and is focused on the customers satisfaction. This provider would be easy to reach and communicate with. Also, the provider should have an easy and convenient way of booking the maid service requested by the customer.

What questions should customers think through before talking to professionals about their project?

Customers should be able to know how much the house cleaning should cost before the job begins. They should know how the cleaning company accepts payment. Can they process credit cards and book online? And most importantly do they have insurance? We are able to accommodate all the important things that our customers value.