Tidy Havens, Inc

At Tidy Havens, we offer transparent and straightforward pricing for our cleaning services. Our rates are based on the type of cleaning requested, the size of your home, and any additional services such as fridge cleaning or laundry folding. We do not have hidden fees, and you’ll always know the cost upfront before we begin. For recurring clients, we may offer discounts on weekly or bi-weekly services. Additionally, our pricing reflects the high quality and thoroughness of our deep cleaning services, which include attention to detail in areas that standard cleanings might miss. Feel free to contact us for a customized quote based on your specific needs!

At Tidy Havens, we strive to make the process of working with a new customer as smooth and personalized as possible. Here’s a typical process: Initial Consultation: We start by having a conversation—whether through a phone call or online—where we gather details about your home, your cleaning needs, and any specific preferences or concerns you may have. Customized Quote: Based on the information you provide, such as the number of rooms, type of cleaning (standard, deep, etc.), and any extra services like fridge cleaning, we offer a transparent, no-obligation quote. Scheduling: Once the quote is accepted, we work with you to schedule a convenient time for the cleaning. We accommodate both one-time cleanings and recurring services based on your needs. First Cleaning: On the day of the cleaning, our team arrives on time and completes the service based on the discussed plan. We ensure that the cleaning meets your expectations and any specific requests. Feedback & Adjustments: After the cleaning, we welcome your feedback to make sure you're completely satisfied. If there are any areas that need attention, we address them promptly. Ongoing Service (if applicable): For recurring clients, we ensure the same high standards are maintained in every cleaning session and adjust the service as your needs evolve. Our goal is to build long-term relationships with our clients, making their homes cleaner and their lives a little easier!

At Tidy Havens, our expertise in house cleaning comes from years of hands-on experience and continuous learning in the cleaning industry. Camila Oliveira, who started cleaning homes in 2013, has developed a deep understanding of the best practices, efficient techniques, and high-quality standards needed to provide excellent service. Over the years, she has worked with various clients and companies, allowing her to refine her skills and adapt to different cleaning environments. In addition to hands-on experience, we also stay updated on the latest cleaning products, tools, and methods to ensure that we are using the safest and most effective solutions for every type of home. Our commitment to learning and improving drives the quality of our services.

Camila Oliveira, the founder of Tidy Havens, began her cleaning career in 2013 at the age of 21. What started as a way to earn a living quickly became a passion for helping people free up time and live in more organized spaces. She initially worked for various cleaning companies and also built her own client base, gaining valuable experience in residential cleaning. Over the years, her commitment to delivering quality service and her desire to continuously improve led her to establish Tidy Havens, where she could focus on providing personalized, top-tier cleaning services. Her journey from a young house cleaner to a business owner is driven by her passion for making life easier for others through professional and reliable cleaning services.

At Tidy Havens, we’ve worked with a wide range of clients, including: Busy professionals and families: Many of our customers are working parents or individuals with demanding jobs who need help maintaining a clean and organized home while balancing their schedules. Students and young professionals: We’ve provided move-in and move-out cleanings for college students and young professionals in the area who are transitioning between apartments or need help keeping up with their living spaces. Elderly clients: We often assist elderly clients or their families by offering regular cleaning services that make it easier for them to maintain a comfortable and safe living environment. Pet owners: Many of our clients have pets, and we are experienced in handling homes with furry friends, ensuring spaces stay clean while accommodating pets’ needs. Property managers and landlords: We also work with property managers and landlords for post-tenancy deep cleanings, ensuring properties are ready for the next tenant. Our diverse clientele appreciates the personalized and reliable service we provide, no matter their unique needs!

One recent project we are particularly proud of involved a deep cleaning for a family with two young children who had just moved into a home that hadn’t been cleaned thoroughly in a while. The focus was on ensuring the space was completely refreshed, with extra attention to the kitchen, bathrooms, and high-traffic areas. The cleaning included scrubbing down cabinets, deep-cleaning the floors, disinfecting surfaces, and cleaning out appliances. With children in the home, it was important to use safe, non-toxic cleaning products while still achieving a thorough clean. We also reorganized a few areas to create a more functional and clutter-free environment for the family. The project took about 6 hours to complete, and the family was extremely happy with the results, especially since they felt more settled and comfortable in their new home. It’s always rewarding to know we’ve made a positive difference in our clients’ lives, especially during significant transitions like a move!

If you're looking to hire a cleaning service provider, here are a few important tips to consider: Check Experience and Expertise: Look for a provider with a proven track record and relevant experience in the type of cleaning you need. Ask how long they’ve been in business and if they’ve handled similar projects before. Read Reviews and Testimonials: Customer reviews and testimonials can give you a sense of the company’s reliability, work quality, and professionalism. Positive feedback from clients is a strong indicator of consistent service. Clarify Services Provided: Make sure the provider offers the specific services you need, whether it’s deep cleaning, regular maintenance, or extras like fridge or window cleaning. Some providers might offer specialized services, so it's best to ask upfront. Ask About Products and Equipment: Inquire about the cleaning products they use, especially if you have preferences for eco-friendly or non-toxic options. Additionally, check if they bring their own equipment or if you need to provide anything. Discuss Pricing Transparency: Always ask for a clear and detailed breakdown of costs, including any potential extra fees. Transparent pricing helps avoid unexpected charges later on. Check for Insurance and Bonding: Ensure the provider is properly insured and bonded. This protects you in case of accidental damage or any other issues that might arise during the cleaning process. Communication and Flexibility: Choose a provider who is responsive and willing to accommodate your schedule and preferences. Clear communication is key to a smooth working relationship. By following these steps, you can find a reliable cleaning service that fits your specific needs and ensures a stress-free experience.

Before speaking to a professional about a cleaning project, it helps to consider a few key questions to ensure you're clear on your needs and expectations: What areas of the home need the most attention? Consider whether you need a whole-house cleaning or if specific areas, like the kitchen, bathrooms, or high-traffic rooms, require deeper focus. What type of cleaning do you need? Decide if you’re looking for a standard clean, deep clean, or specialized services (e.g., window cleaning, fridge cleaning, laundry folding, etc.). How often do you need the service? Determine whether this will be a one-time project, or if you’d like to establish a recurring service (weekly, bi-weekly, or monthly). Do you have any special requests or concerns? Think about any specific preferences for cleaning products (e.g., eco-friendly or non-toxic), handling of pets, or any allergies that the cleaner should be aware of. What’s your budget? Have a clear idea of your budget and any potential extra costs for services beyond basic cleaning. This will help guide the discussion on pricing and ensure transparency. What’s your timeline? Know when you’d like the cleaning done, whether it's a one-time urgent clean or a regularly scheduled service. This will help the professional plan and accommodate your schedule. Do you have any specific goals for the cleaning? Are you looking to prepare for an event, post-renovation cleanup, or just maintain a cleaner living space? Understanding your goals helps the professional tailor the service to meet your expectations. Thinking through these questions will make your conversation with a professional smoother and ensure that they can provide the best service for your needs.